Thalles G.
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Thalles G. Email & Phone Number

Analista Pleno Sucesso do Cliente at Linx
Location: São Paulo, São Paulo, Brazil 5 work roles 7 schools
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✓ Verified Jun 2026 3 data sources Profile completeness 86%

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Current company
Linx
Role
Analista Pleno Sucesso do Cliente
Location
São Paulo, São Paulo, Brazil
Company size
4198 employees

Who is Thalles G.? Overview

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Quick answer

Thalles G. is listed as Analista Pleno Sucesso do Cliente at Linx, a company with 4198 employees, based in São Paulo, São Paulo, Brazil. AeroLeads shows a matched LinkedIn profile for Thalles G..

Thalles G. previously worked as Customer Success Analyst at Linx and Customer Success Manager at Reclameaqui. Thalles G. holds Mba | Economy, Financial Market Analysis And Stocks from Ibmec.

Company email context

Email format at Linx

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Linx

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Profile bio

About Thalles G.

Customer Success Specialist with over 5 years of experience and consultant in the field. 🎯✔ As a Customer Success Analyst at ReclameAQUI, I managed medium and large B2B and B2C clients, monitored metrics such as OKR and KPI, and analyzed the evolution of indicators and customer satisfaction through NPS. My performance resulted in a reduction in the company's churn levels, improving customer engagement and feedback. I was promoted from Manager to Analyst in recognition of my skills.✔ I worked as a Customer Success Manager at Trustvox, managing medium-sized client portfolios and ensuring their satisfaction through monitoring the product adoption rate. My talent for analysis and idea generation allowed me to actively contribute to the team.✔ Leadership of successful projects with companies like XP Investimentos and Calvin Klein, where I implemented strategies and training, achieving significant improvements in internal and external matters.📚 Diverse academic background, with an MBA in Finance and Stock Analysis, Customer Experience and Success Journey, and High-Performance Leadership.🚀 My passion for customer success and problem-solving led me to write my first book, "Notion, Your Practical Guide", which discusses how to be more productive and focused in a world filled with tasks and demands.My goal is to increase customer satisfaction and loyalty by interpreting their stories and offering ideal solutions for their needs. Together, we will build success stories! ✨Email: guttemberg.thalles@gmail.com(11) 99136-6614

Current workplace

Thalles G.'s current company

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Linx
Linx
Analista Pleno Sucesso do Cliente
State of São Paulo, Brazil
Website
linx.com.br
Employees
4198
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5 roles

Thalles G. work experience

A career timeline built from the work history available for this profile.

Analista Pleno Sucesso Do Cliente

Linx

State Of São Paulo, Brazil

Customer Success Analyst

Current
Linx

São Paulo, Brazil

Apr 2023 - Present

Customer Success Manager

Reclameaqui

Brazil, São Paulo

  • Managed medium and large B2B and B2C clients
  • Tracked metrics such as OKR and KPI and analyzed the evolution of indicators and customer satisfaction (NPS)
  • Reduced the churn rate by 15% in the first year and improved customer engagement and feedback, ensuring a high LTV
Aug 2019 - Sep 2021

Customer Success Analyst

Trustvox

Brazil, São Paulo

  • Managed a portfolio of medium-sized clients
  • Monitored satisfaction metrics and product adoption
  • Provided valuable insights and feedback to the team
Oct 2017 - Aug 2018

Designer

Curseduca

São Paulo E Região, Brasil

Elaborei o novo aspecto visual do site, toda a parte do front-end. Que pode ser conferida através do Behance. E nos anos que se passaram gerenciei toda a parte de identidade da empresa como a criação de e-mails marketing e campanhas gráficas nas mídias sociais. Também fiquei a cargo da criação e edição de alguns cursos presentes na plataforma e campanhas.

Jul 2015 - Feb 2017
Team & coworkers

Colleagues at Linx

Other employees you can reach at linx.com.br. View company contacts for 4198 employees →

FR Flavio Rodrigues Santana Flavio Rodrigues Santana Colleague at LinxSão Paulo, São Paulo, Brazil, Brazil View → RF Rozimery Ferreira Rozimery Ferreira Colleague at LinxPato Branco, Paraná, Brazil, Brazil View → EV Elisabete Vicente Elisabete Vicente Colleague at LinxRibeirão Preto, São Paulo, Brazil, Brazil View → AC Andrea Carmo Andrea Carmo Colleague at LinxSão Paulo, São Paulo, Brazil, Brazil View → LN Lucas Nardi Costa Lucas Nardi Costa Colleague at LinxGuararapes, São Paulo, Brazil, Brazil View → LB Lucas Bazzani Lucas Bazzani Colleague at LinxGuarulhos, São Paulo, Brazil, Brazil View → AM Alessandra Miranda Alessandra Miranda Colleague at LinxPato Branco, Paraná, Brazil, Brazil View → ES Elissandra Santos Elissandra Santos Colleague at LinxGuarulhos, São Paulo, Brazil, Brazil View → RS Reginaldo Silva Jr Reginaldo Silva Jr Colleague at LinxUberlândia, Minas Gerais, Brazil, Brazil View → BR Bruna Rossini Cristelli Bruna Rossini Cristelli Colleague at LinxBebedouro, São Paulo, Brazil, Brazil View →
7 education records

Thalles G. education

Mba | Economy, Financial Market Analysis And Stocks

Ibmec

O objetivo é apresentar motivações e analisar o mercado, políticas e gestão empresarial para escolher boas empresas.

Hipster, Branding, Design De Interação E Design Thinking

Gama Academy

Activities and Societies: Focus on Predictable Revenue, Inside Sales, Customer Success, Sales & Business Development, Outbound Marketing.

Técnico, Course Start

Saga (School Of Art, Game And Animation)

Activities and Societies: Design Thinking; Edição de vídeo/imagem; desenvolvimento de games e Animação. Abordando os principais temas do.

Desenvolvimento De Web Sites, Information Technology

Senac Brasil

Participação em Workshop - Adobe iCloud Participação em Workshop - Desenvilmento de aplicativos Android

Desenvolvimento De Sistemas, Information Technology

Senac Brasil

Suporte E Administração De Redes, Tecnologia Da Informação

Senac Brasil

Activities and Societies: Participação em Workshop - Creative Cloud 2014 Participação em Workshop - Desenvolvimento de Aplicativos Android

FAQ

Frequently asked questions about Thalles G.

Quick answers generated from the profile data available on this page.

What company does Thalles G. work for?

Thalles G. works for Linx.

What is Thalles G.'s role at Linx?

Thalles G. is listed as Analista Pleno Sucesso do Cliente at Linx.

Where is Thalles G. based?

Thalles G. is based in São Paulo, São Paulo, Brazil while working with Linx.

What companies has Thalles G. worked for?

Thalles G. has worked for Linx, Reclameaqui, Trustvox, and Curseduca.

Who are Thalles G.'s colleagues at Linx?

Thalles G.'s colleagues at Linx include Flavio Rodrigues Santana, Rozimery Ferreira, Elisabete Vicente, Andrea Carmo, and Lucas Nardi Costa.

How can I contact Thalles G.?

You can use AeroLeads to view verified contact signals for Thalles G. at Linx, including work email, phone, and LinkedIn data when available.

What schools did Thalles G. attend?

Thalles G. holds Mba | Economy, Financial Market Analysis And Stocks from Ibmec.

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