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With almost a decade of experience in community building and customer success, I specialise in creating, nurturing, and leading vibrant online and offline communities that drive business growth and enhance customer engagement. I have a proven track record of managing dynamic communities and delivering engaging content strategies across various industries, particularly in tech startups.I'm creative and entrepreneurial having started many projects of my own over the years, most recently Introvert's Social Club, a unique networking event and community for introverted foreigners trying to meet new people in Valencia. I'm highly adaptable and have a passion for learning, always ready to dive into new challenges and expand my skillset.I've worn many hats in companies of various sizes, and I have a good generalist knowledge in the following areas:- Crafting and implementing community strategies;- Hosting and facilitating events (online and in-person);- Managing online communities;- Building authentic relationships;- Conducting user research;- Managing the complete lifecycle of event production and execution;- Engaging and managing volunteers;- Content creation: user stories, product marketing, blog posts, web copy, and more;- Formulating strategies for growth, retention, and engagement;- Enhancing online visibility through SEO. I've had experience using the following community platforms:- Slack;- Discord;- Circle;- Bettermode (Formerly Tribe);- Disciple;- Facebook groups;- WhatsApp.Over the past year, I've had significant experience with AI, especially ChatGPT, which can be leveraged to increase productivity and impact in various parts of the business.I'm looking for a community-led company to join, somewhere I can apply my experience and expertise, to make a positive impact in the trajectory and success of the company.
Exclaimer
View- Website:
- exclaimer.com
- Employees:
- 333
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Seo And Website ManagerExclaimerValencian Community, Spain -
Founder & Community CreatorIntrovert'S Social Club Jun 2022 - PresentValencia, Valencian Community, SpainShortly after moving to Valencia I started Introvert's Social Club, a unique networking event and community designed to offer a comfortable way to meet new people. - I host weekly events targeting mostly foreigners who have recently moved to Valencia, providing them with opportunities to form meaningful friendships in quiet environments and small group settings, and centered around thoughtful conversations. - The concept quickly resonated, leading to rapid growth. The community now… Show more Shortly after moving to Valencia I started Introvert's Social Club, a unique networking event and community designed to offer a comfortable way to meet new people. - I host weekly events targeting mostly foreigners who have recently moved to Valencia, providing them with opportunities to form meaningful friendships in quiet environments and small group settings, and centered around thoughtful conversations. - The concept quickly resonated, leading to rapid growth. The community now boasts over 1,400 members, an average rating of 4.8/5, and has expanded to include a newsletter, a WhatsApp community, and a conversation-starters app, which I personally developed.- After being part of the round of layoffs from Craft Docs in March 2024, I took the opportunity to work full-time on the project, experimenting with various growth and monetisation strategies. Ultimately though, I decided to maintain it as a side project, allowing me to continue nurturing the community while pursuing other professional opportunities. Show less
Tom Norman Skills
Frequently Asked Questions about Tom Norman
What company does Tom Norman work for?
Tom Norman works for Exclaimer
What is Tom Norman's role at the current company?
Tom Norman's current role is SEO and Website Manager.
What is Tom Norman's email address?
Tom Norman's email address is to****@****raft.do
What skills is Tom Norman known for?
Tom Norman has skills like Passionate, Leadership, Social Media, Public Speaking, Personal Development, Business, Ambitious, Sales, Start Ups, Networking, Creative, Blogging.
Who are Tom Norman's colleagues?
Tom Norman's colleagues are Dave C., Nick Hall, Zoë Hedinger, Harry Carter, Kristna Nguyen, Daniela Vasilica, Katie O'donnell.
Not the Tom Norman you were looking for?
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Tom Norman
Innovative Tech Leader | Senior Technical Program Manager | Driving Strategic Transformation | Proven Leader In Technical Program Management, Driving Transformative Results Across Sales, Marketing, And It.Peoria, Az2intel.com, intel.com2 +148055XXXXX
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Tom Norman
Learn "How" To Think Vs. "What" To Think ✦ I Guide You Through A Proven 5 Step Process To Bring Forth Your Innermost Aspirations ✦ Motivational Speaker 🌳 Passionate About The Great Outdoors 🌳 Give Me A Call Today!Indianapolis, In -
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Tom Norman
London
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