✔️Tracy C. Email & Phone Number

New York, Ny, Us

Newark, New Jersey, Us

► Work directly with 150+ students from diverse academic and economic backgrounds spanning from sixth to twelfth grade in a program titled "Talent Search," instructing students on a variety of life and career-related topics (below)►Create Lesson Plans: Facilitate Courses - About Me | Career Readiness | Clarifying Life Options | College Readiness | Decision Making | Envision a Better You | Learning Styles | Smart Goals | Story of Life | Study Skills | Teaching | Time Management | Upward Bound Program | Vision Trees

Newark, Nj, Us

Microsoft Office

Greenwich, Ct, Us

The Resume Workshop | Online Consultant► At The Résumé Workshop, your Résumé will be designed by us or will be created by you, in our hands-on résumé writing workshops----------------------------------------►► I facilitate career and team building trainings using interactive tools via computer and screen-sharing, in face-to-face sessions and virtual workshops, on webinars and in seminars – also greets, collaborates and networks with a purpose by attending community events---------------------------------------►►► KEAN UNIVERSITY - Online Admissions Consultant (2015 - 2016)✓ I developed relationships with community stakeholders, colleges, companies, and organizations to build and strengthen partnerships that introduced Kean University’s first ever on-line fully accredited degree programs to students at Kean and the world at largeSpecialties: Consultant, Resume Writer, Coaching, Editing, Writing, Career Coach, Trainer Applicant Tracking System (ATS) Master, KeyWord Locator, Public Relations

Westport, Ct, Us

► I oversaw client interactions in their CRM systems, provided client management policies and support and product training – discussed technical aspects of service offerings----------------------------------------✓ I was the Single-Point-of-Contact (SPOC), managed workflows for 15+ projects documenting confidential system process guides with current data controls and updated SOPs for Healthcare Professionals (HCPs) using step-by-step solutions ✓ I provided product trainings and customer service support to HCP clients and discussed the technical aspects of their services; was able to provide client account updates based on business requirements, client input and alternate team feedback received

Newark, Nj, Us

► Adjunct Professor: I taught two college courses: ✓ 1) How to Get from Your Major to Your Career and ✓ 2) Success in the Workforce Courses----------------------------------------✓ I was the liaison for all NJ Star students (students that graduate in the top 15% of the high school class). Student cohorts receive a full scholarship to their resident county college in the state of NJ and are eligible to receive an additional 2-year scholarship (NJ Stars II) at a 4-year public | state | private institution in the state of NJ ----------------------------------------I SPECIALIZED IN:✓ Reviewed and updated Articulation Agreements with four-year colleges and universities, double-checked transfer agreements, and assisted in the development of new agreements✓ Served as a Transfer Counselor for incoming NJ Stars and transfer students✓ Providing personal counseling/crisis intervention, academic advisement, facilitates career workshops✓ Creating, displays and distributes transfer information/literature to students✓ Successful planning and executing bi-yearly transfer fairs✓ Writing résumés at bi-annual résumé clinics✓ Administering computer-based personality and career inventory assessmentsSpecialties: Career Coach

Newark, Nj, Us

► Adjunct Professor: I taught two courses: 1) How to Get from Your Major to Your Career and 2) Success in the Workforce Courses----------------------------------------► I planned and implemented a comprehensive career development program designed to assist students, staff and business community in linking the academic world to the world or work----------------------------------------► I guided minority students in the successful completion of their chosen degree programs utilizing all services available to them at the college and from outside agencies.----------------------------------------I SPECIALIZE IN:✓ Career Coaching✓ Executive Coaching✓ Planning And Development✓ Cohort Recruiting✓ Recruitment and Retention✓ Professional Development✓ Teamwork | Relationship Building✓ Program Evaluation ✓ Results Measurement✓ Service To Students✓ Service For Teachers✓ Student (Cohort) Parent Servicces✓ Service To CommunitySpecialties: Contractor, Career Services, Resource Specialist, PBI Grant

Basking Ridge, Nj, Us

► I processed large volumes of sales data and prepared various monthly reports and managed budgets for various Corporate Real Estate (CRE) acquisition programs in excess of $500M+. I ensured billed estimates complied with project plans and projected present/future allocations and I compiled data and performed periodic program analysis for CRE initiates----------------------------------------I SPECIALIZED IN:✓ I evaluated RE functional processes and guidelines✓ I identified and implemented cost saving initiatives✓ I ensured compliance with corporate accounting practices✓ I identified and re-mediate invoicing irregularities✓ I conducted ongoing data analysis to identify potential issues✓ I monitored remediation of audit issues✓ I assisted in the integration of VZ Business and VZ Wireless processes✓ I managed Sarbanes-Oxley documentation

Basking Ridge, Nj, Us

► I conducted data analysis that identified issues that uncovered over $1M+ in process errors. I worked with cross-functional teams in 3 VZ organizations on compliance and corporate practices. I maintained Sarbanes Oxley (SOX) documentation. I tracked, monitored and measured procedures and processes for audit purposes. ----------------------------------------I SPECIALIZED IN:✓ I maintained quality control of all invoice processing output ✓ I interacted with vendors and Real Estate management to remediate invoicing irregularities ✓ Data and information procurement for departmental response to all Verizon Internal Audits✓ I interfaced between Real Estate and Internal Auditing;✓ I maintained Sarbanes Oxley documentation – monitored ongoing procedures and processes✓ I recommended systems enhancements to ensure quality control functionality

Basking Ridge, Nj, Us

----------------------------------------I SPECIALIZED IN:✓ I held group meetings and daily conference calls with various cross-functional teams to market VZ products for VZ’s external business customers✓ Oversaw updates made to the department's websites monthly based on meeting held with the company's CLEC (Competitive Local Exchange Carrier) community and mandated by telecom regulations✓ I was the Subject Matter Expert (SME) for multiple product offerings that satisfied VZ’s corporate competitive customers’ needs in accordance with regulatory guidelines✓ I wrote 300+ technical service order change requests for system edits; assisted in downstream order-testing of prototypes which forced 100% accuracy before release to VZ’s customersSpecialties: Project Management

Basking Ridge, Nj, Us

----------------------------------------I SPECIALIZED IN:✓ I wrote documentation utilized at monthly meetings between VZ, Public Service Commission (PSC) and competitive community. Was also responsible for 100% website documentation accuracy✓ I managed multiple projects that addressed internal/external communications. Was responsible for the distribution of employee communications for the competitive community

----------------------------------------SPECIALIZED IN:✓ As an in-charge of 40+ employees, was responsible for selling business products, entering orders into the computer database and resolving customer billing issues resulting in virtually $500,000.00 daily in sales.✓ Call Center Sales

Master Of Arts, Strategic Communication And Leadership

Project Management, Master Certificate

Bachelor Of Science, Management Science

Associate In Applied Science, Business Management

Certification, Human Resources: Selection And Staffing

Education record

Certification, Business Computer Applications