Umar Hafeez Email & Phone Number

Lahore, Punjab, Pakistan

- Provide exceptional chat support for a UK based bank's customers, addressing inquiries related to bank transfers, bank cards, and chargeback requests.- Assist customers in managing their accounts, including updating account information and verifying transactions.- Guide customers through the chargeback process, offering detailed explanations and support.

Lahore, Punjab, Pakistan

- Conduct in-depth data research for diverse counties and marketplaces to identify trends and opportunities for product placement and sales strategies.- Proficiently process and analyze data using Excel, extracting valuable insights that inform strategic decision-making and optimize operational processes.- Leverage Microsoft Power BI to create visually.

Lahore, Punjab, Pakistan

• Freelance Product Designer specializing in laser-cut products.
• Proficient in Adobe Illustrator for 2D designs and Fusion 360 for precision 3D modeling.
• Successfully translate client requirements into visually appealing and manufacturable designs.
• Experienced in end-to-end project management, ensuring timely delivery and client satisfaction.
• Showcase a diverse portfolio highlighting creativity, functionality, and successful collaborations.

Lahore, Punjab, Pakistan

• Creating, managing, and optimizing listings on Etsy, Amazon, & Daraz
• Running marketing campaigns on Facebook, Instagram, TikTok, Amazon & Google for more conversions.
• Designing and Creating engaging Content and for Social Media using Canva & Adobe Photoshop.
• Managing & Sourcing inventory of all brands from local and international suppliers.
• Monitoring reviews and customer questions.
• Providing customer support if needed.

Lahore, Punjab, Pakistan

• Writing compelling content for social media, web, product packaging, and marketing materials.
• Producing well-written content that is SEO friendly and optimized for conversion.
• Using Canva & Photoshop to create engaging Content (Images, Videos, Carousel) for Social Media (Instagram, Facebook & YouTube).
• Researching to learn more about current trends, developments, and perceptions about the subject matter, and then contextualizing the findings.
• Monitoring social media and company website metrics.
• Designing Ad Creatives for Digital Marketing (UGC & PGC).

Lahore, Punjab, Pakistan

• Responsible for the preparation of personal and business documents and confidential filling maintaining Managing Director's calendars and reminders for internal/external meetings, appointments, special events, and.
• Responsible for the management of social media profiles, online subscriptions, and memberships.
• Responsible for drafting the majority of written correspondence and communication.
• Arranging domestic and international travel plans and itineraries.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Providing administrative support to company executives as assigned.

Lahore, Punjab, Pakistan

• Checking on Activities of All departments of Club (Gym, Swimming Pool, Salon's, Café, Banquet Hall's, Accounts and Administration, etc) and regular co-ordination with C.E.O regarding all matters.
• Coordination with all Department Heads, General Managers, and CFO.
• Reading, Monitoring, and responding to the director's Email.
• Providing customer services to Lifetime Members and Temporary Members.
• Collection and Maintenance of All Reports.
• Provides administrative support to company executives as assigned.

Lahore, Punjab, Pakistan

• Responsible for the preparation of personal and business documents and confidential filling maintaining Managing Director's calendars and reminders for internal/external meetings, appointments, special events, and.
• Responsible for the management of social media profiles, online subscriptions, and memberships.
• Responsible for drafting the majority of written correspondence and communication.
• Arranging domestic and international travel plans and itineraries.
• Responded to emails and other correspondence to facilitate communication and enhance business processes.
• Providing administrative support to company executives as assigned.

Lahore, Punjab, Pakistan

• Preparation of various kinds of vouchers and handling of different accounting software.
• Reconciled accounts and reviewed expense data, net worth, and assets.
• Preparation of Sales Tax Return, Cotton Cess Return, and APTMA Return.
• Handled day-to-day accounting processes to drive financial accuracy.
• Used advanced software to prepare documents, reports, and presentations.
• Partnered with auditors to track errors and add contributions to maintain accuracy.

Lahore, Punjab, Pakistan

• Use of advanced software to prepare documents, reports, and presentations.
• Prepared and mailed account statements to vendors and kept meticulous correspondence documentation.
• Frequent use of MS Excel and MS Word.
• Posting of Vouchers to their respective Accounts in Software.
• Preparation of Bank Reconciliation Statement (Daily & Monthly Basis).
• Handling of Petty Cash and all its related transaction.

Bachelor'S In Commerce, Accounting And Computer Science, 1St Division

Diploma In Commerce, Accounting And Business/Management