Vikas Srivastav Email & Phone Number

As a Background Verification Specialist at Helloverify, I conduct various checks on candidates' employment, education, references, documents, and drug history for different clients. I use my analytical skills and core knowledge of several online portals to ensure the authenticity and accuracy of the information provided by the potential and current employees. I also manage the portfolio of multiple contracts, projects, and deals, delivering high-quality and timely reports and services to the clients.I have over five years of experience in customer service, KYC, and back end operations, working for leading companies such as Tech Mahindra and Concentrix. I have demonstrated my customer service management, client delivery, and escalation management skills, handling complex and sensitive issues with professionalism and efficiency. I am also pursuing an MBA degree in Operations Management and Supervision from IGNOU, which will enhance my knowledge and skills in this domain. I am motivated by the opportunity to contribute to the quality and efficiency of the hiring process and the success of the organizations I work with.