Sr. Software Engineer
Current• Building Pharmacy and Vet Portal for e-prescriptions approvals. This helps in instant approval of animal medicine prescriptions in the US, thus helping Pharmacies and Veterinarians interact online without physical prescriptions, saving paperwork hassles by almost 50%.• Developed cloud-based ERP having Receiving Pallets tool at HealthyPets Inc., optimizing workflows and implementing a solution that led to 22% cost savings, 30% order accuracy improvement, and nearly 20% time savings for managers.• Developed Data Pivots with graphs for analysis by data engineers, which improved efficiency of data engineers by approx. 20%, and helped management make better decisions• Incorporated Twilio Messaging Service that helped in business to consumer communication via SMS, this also helped operations/management with data that helped in timely decision making, KPI’s and Operational visibility.• Integrated SR-Fax Veterinarian Prescriptions are fetched in the form e-faxes for HealthyPets Inc. Data from faxes is read via Google OCR and processed accordingly for order processing, this reduced labour cost by almost 25-30%• Crafted Customer Email Support which is integrated with Oracle NetSuite all order/customer information is fetched and used by CSR for communication with customers. This increased customer satisfaction/retention.• Built Order and Shipping management system for BigCommerce stores for managing orders, shipments and customers via API. This facilitated the choice of swifter and more cost-effective shipping alternatives, enhancing overall order management.• Created PHP-based phrase detection tool with which cases at HealthyPets Inc. are automatically managed, closing spam instances and redirecting wholesale inquiries resulting in almost 30% time and labour savings through efficient case sorting and spam filtering.