Hart also offers many value-added services like free pick up in China, labeling, customs clearance, compensation etc.Our Service.1. Free Pick Up Service in China.2. Free 30 Days Warehouse Storage Service in China.3. Free FBA Package Labelling Service4. Indemnity GuaranteeOur Advantages1. Professional Team with over 5 Years of Experience2. Primary Agent with Airline Companies and Shipping Companies3. Accurate Delivery Time from Hart Warehouse to Amazon Warehouses4. Professional and Secure Customs Clearance

• Smooth relation between sales and customers, improve service quality• Help smooth relationship between sales staff and other departments of Station, Country sales department, Country marketing department, and other Stations, to make sure sound operation of business• Capable of professional replying to service consulting and requirement in customers' calling• Provide strong support, such as data statistical analysis and documents to sales• Assist sales to deal with customers' call and solve problems in office in professional way• Assist sales to collect and then integrate market information• create basement for key customers' information （CMF） and keep good maintenance. Make sure integrity and correctness of customer documents• Help sales manager track email and assist external liaison• According to sales staff, print documents and price list, prepare plan manual for customers. Help sales staffs deal with emergency• Reply to customers’ inquiry； follow customer special express, deal with emergency

• Identify industry strategy by developing industry plan, then find out the source of growth• Identify sales opportunities with new customer• Selling DHL products & service to customers• Maintain relationship and explore extra busines with existing customer• Deliver Excellent, Right First Time professional services to customers• Work closely with internal users, offer the most applicable solutions and recommendations to customers• Achieve sales target and KPI, prepare analysis for sales planning• Support annual marketing awareness campaigns to collect sales leads• Leveraging business partner's resource to provide one-stop & tailor made solutions to customers• An experienced trainer to facilitate country sale force to sell DHL products & service to customers• Provide customer-oriented services and coordinate with origin/destination to ensureexcellent quality of service• Analyze market trend/carrier issues and provide alternative solutions to customers