AR Management:• Oversee invoicing, collections, and cash application.• Develop strategies for efficient AR functions.• Monitor aging reports and follow up on overdue accounts.• Resolve billing and collection issues.• Communicate with global customers to assist with payment, license, and renewal issues.• Ensure compliance with Elixir policies.Licensing Management:• Manage licensing processes, including issuance, renewal, and tracking.• Collaborate with sales, legal, and product teams for accurate licensing agreements.• Monitor and ensure accurate revenue recognition.• Stay updated with industry trends and best practices.Team Leadership:• Lead, mentor, and develop the accounts receivable and licensing team.• Make recommendations on hiring, retention, termination, and advancement of employees.• Conduct orientation, training, and development for new and current employees.• Set performance goals, conduct reviews, and provide feedback and coaching.• Foster a positive and collaborative team environment.• Identify training needs and provide appropriate opportunities.Process Improvement:• Identify and implement process improvements and best practices.• Collaborate with IT and other departments to streamline processes.• Develop and maintain documentation for accounts receivable and licensing processes.Reporting and Analysis:• Prepare and present regular reports on accounts receivable and licensing metrics.• Analyze data to identify trends, issues, and opportunities for improvement.• Monitor sales opportunities in CRM for accurate reporting and revenue recognition.• Track customer retention, upsell opportunities, and subscription schedules.• Maintain records of invoiced LTV, Elixir Calendar, and subscription movements.• Conduct monthly internal reconciliation reports.• Manage monthly accounts receivable closing.• Accurately prepare and complete the monthly sales journal• Provide insights and recommendations for strategic decision-making

•Looking over matters relating to licensing, AR, and customer correspondence.•Active and prompt communication with our global customers over emails and phone callsfor assisting and solving their payment, license, renewal issues.•Communicate effectively across all channels with customers from different regionsworldwide i.e., US, Europe, Asia, and ME&A for solving their payment, renewal, andlicense related issues.•Ensure timely and accurate recording of accounts receivables (Invoice, collection, andageing).•Preparation/billing of single and multi-year new sale and renewal quotes and invoices inaccounting software (Softrax).•Assisting legal in drafting and finalization of legal contracts for new sales and renewals.•Collaborating with multiple departments such as, Sales, customer success, projectmanagement, cloud team, deployment team, for the fulfillment, orders, invoices, licenses,and any other customer needs.•Collaborating with Technical Support team to resolve customer licensing and productissues.•Timely and accurate recording of all customer receipts and bank charges.•Timely updating all customer licenses and notifying them upon receipt of payment.•Regular follow ups with customers for receipts of long outstanding balances.•Ensuring submission of weekly & monthly AR reporting.•Ensuring strict compliance of all the company policies relating to AR module.•Monthly closing of reports.•Preparation and review of monthly renewals followed by invoicing customers.•Assist with CSMs and sales reps with general inquiries related to new sale, opportunities,proforma renewals, and licenses.•Performing other related duties as assigned by CFO/ Director Finance

As a customer representative in Touchstone communications where I determined requirements by working with customers. I was responsible for answering inquiries by clarifying desired information, researching, locating, and providing information. Sold additional services by recognizing opportunities and maintained the record of that and Enhanced organization reputation by accepting ownership for accomplishing new and different requests.

 Have worked on Gaap accounting principle Vertical and horizontal analysis Know how of accounting standards used in Asia and Europe Understanding and capability of carrying out ratio analysis and trend analysis on period base and other verticals Have acquired understanding of capital adequacy and its understanding in risk management Capable of understanding and gathering information in a useful way from Balance Sheet, Income Statement, Capital Adequacy and Cash Flow Know how of dividends and EPS Achievements: During my tenure in SNL I worked in three different departments and got promoted in all the three departments. Awarded with the special appreciation for showing the dedication throughout the Quarter. Granted with the special appreciation for showing up when needed during the workload

 Reporting and maintenance of billing and release orders. Petty cash handling Day book record Vouching Maintaining records of payments and receipts. Administration of kitchen staff, office boys, DRs etc Achievements: Created Excel sheet for keeping the record of Release orders Created a complete format for keeping utility expenses record Was awarded with the title of VOICE OF C7 in the company's annual dinner