Skills Summary •DB Driven Web site development •Technical Support and training•Technical Writing •Business Plans•Presentations•Project Management•Internet based marketing•Computer Hardware Savvy•DOS, Windows 3.1 – XP, NT 4.0 Workstation, Windows 2000 Server•Adobe®: Dreamweaver®, Fireworks®, HTML Editors•ASP, CSS, Java, VB Script•MS Office, Intuit Quickbooks® Literate•Recording Studio equipment•Lyricist•NC State Licensed Real Estate Agent/Realtor®•NC State Registered Unarmed Security Officer•NC State Concealed Weapons Permit Holder•NC State Certified Corrections OfficerCOMMUNICATION: RESEARCH / REPORTS / PRESENTATIONS /SOFTWARE DEVELOPMENT•Initiated concept and built 5 year business plan for “Used Computer Sales and Service” then implemented to fully operational business within 3 months of concept•Developed and implemented “technical training internship program” for local high school students•On-site evaluations and proposals•Web site design•Developed Law Office automation software specializing in Time Accounting practices and HUD Respa •Developed and implemented retainer based service agreements to 350+ clients•Developed customized “Cost Recovery” solution to Bell Communications Research•Developed proprietary software program to Marlboro Township Fire Prevention Bureau (NJ) for permit tracking and billingCUSTOMER SERVICE / MARKETING / PROBLEM SOLVING / TECHNICAL •Business promotions and advertising•Computer system builds/upgrades and maintenance – Retail and commercial accounts•Hardware and software support and repairs •Telephone support•Retail web site hosting •Developed internet based marketing •Authorized Nextel®, T-Mobile® and Verizon® Retail AgentDETAIL MASTERY AND ORGANIZATION •Staff recruitment, management and team building•Accounting and financial reporting•Product purchasing and inventory control automation•Provided Internet Café, fax, copy and shipping retail servicesSpecialties: Bookkeeping (Fluent with General Journal through Financial Reporting), Identity Marketing, Training, Technical Writing, Project Management
Listed skills include First Time Home Buyers, Real Estate, New Home Sales, Relocation, and 14 others.