* Hands on implementation of applications and support for Quality GxP, 21 CFR Part 11 systems, Clinical, and Finance systems. Responsibilities such as administration, technical support, system change release and control, user training, and application roll outs.* Directly worked with GmP lab system implementation and data integrity* Ensured operation reliability and stability of IT services such as corporate networks, data centers, and core infrastructure technology* Provided hands-on support for network servers, workstations, mobile devices, printers, security badge access, financial systems and many more technologies.

❖ Provide remote and on-site technical support to various end-users❖ Assisted in delivering VoIP (Polycom, Cisco) Provisioning & Configuration forend-users❖ Deployed Cisco & Meraki configuration for Network Connectivity❖ Tested and evaluated Critical software updates and technology to assist thebusiness

Prepared and served various espresso-based coffee drinks. Assisted and educated customers on variouscoffee beans, roasts, and a multitude of teas. Operated and managed the cash register.

Served as a salesman with expertise in credit that assisted various departments in the store to ensure smooth operations. Coached and counseled associates in other departments and customer service.