Interim Head of Shared Services Strategy & Performance (Maternity cover), responsible the delivery of the Long Range Plan through the achievement of the four key business improvement targets: Cost Reduction, Value Creation, Customer Satisfaction and Employee Satisfaction. With a span of control that includes Performance Reporting, Market Insight, Communications and Engagement, along with the governance of an outsourcing project for the three service lines: Accounting Services, Employee Services and Field Services.

Interim work in BPO & Shared Services, reviewing and evaluating shared service offering profitability, service line demand and market trends.

HR & Payroll SSC Delivery Lead for the NHS, ensuring service delivery within budget and supporting Business Development opportunities in the NHS market.

BPO Business Development, PreSales & Solutioning for the Health Market, identifying potential go-to-market offerings for the UK Public Sector utlising the Accenture Global Delivery Network.

New assignment for 2011 "Solutioning and Transition Projects Director", responsible for the high value and complex bids, working directly with business development.Previous assignments include Service Delivery Lead for single largest Client F&A and Payroll, Principal Consultant, Senior Project Manager, and SME for F&A related transitions.

Various roles based around Financial Reporting, including the transition into, and Service Delivery from the European Centre of Excellence for Finance Services; serving the UK Private Label Credit Card business, the Auto Finance businesses of the UK and Ireland, and a thirdy party joint venture arrangement on behalf of the Auto Ireland business.