Ian B. Email & Phone Number

Hampton, VA, US

Washington, D.C., US

Springfield, MO, US

• Successfully facilitated Blackboard training sessions for students and faculty with LMS difficulties.
• Designed and assisted in teaching new portal training sessions to students and faculty with a focus on navigation and ease of use.
• Composed Q&A document for general university use about brand new MSU portal transition and utilization.
• Maintained and updated MSU knowledge base articles as needed for step-by-step troubleshooting and technological assistance.
• Fulfilled various projects throughout the Computer Services department and around Missouri State University.

Springfield, MO, US

• Collaborated with local businesses to fulfill human resources and organizational needs.
• Sunshine Animal Hospital. Designed and administered engagement survey to SunshineAnimal Hospital to reduce turnover and increase employee satisfaction. Analyzed andpresented employee feedback to company leaders.
• InDiv USA. Revised performance review standards and scoring procedures. Recommendedchanges in submitted technical report.
• SMC Packaging Group. Restructured job descriptions along with content evaluation. Createduniversal structure maximizing content information.
• Sunbelt Environmental Services. Created a tailored training and development program forfield technicians with a focus on transfer of performance.

Kansas City, MO, US

• Identify region and position specific job responsibilities throughout a project lifecycle.
• Created and implemented task validation survey for all levels of organization. Survey was partof four phase training and onboarding redesign.
• Analyzed task validation survey results. Identified commonalities and differences between jobfamilies and subsequent positions. Enabled improved job description creation amongpositional hierarchies inside of the job.
• Utilized Microsoft Teams, Forms, and Power BI to create live dashboard of survey results.
• Assistant for learning and development sessions utilizing Zoom and Microsoft Teams. Sessionsfocused on soft skill improvement in communication, leadership, and team dynamics.

Knoxville, TN, US

• Trained on how to administer and oversee psychological experiments without interfering and causing bias.
• Taught how to analyze and interpret data given from each experimental session.
• Assist in on-going research to better understand decision making within a one second or less period of time.

Knoxville, TN, US

• Analyzed video footage of cyclists traversing newly transformed bike lane crossing.
• Used data from previously coded CCTV footage of same roadway before construction to find out how many cyclists crash at skewed railroad crossing.
• Looked at factors that could cause single-rider crashes.
• Manufactured and tested short-range Bluetooth devices to keep track of E-Bike ride safety and efficiency.

Manhattan, KS, US

Lincoln, NE, US

• Participated in planning, drafting, revision, and implementation of public and privateprojects.
• Owens Corning. Senior Field Technician for drilling foundation piles.
• City of Joplin, Missouri. Assistant Design Technician for Main Street project in Joplin, MO. Drilledcore samples on twenty-five streets.
• City of Republic, Missouri. Cooperated in the complete redesign for Hines and Oakwoodintersection including the streetscape.
• Member of 3-Man Surveying team for regional projects.
• Utilized AutoCAD Civil 3D to revise and correct, drawings of roadways, streetscapes, andrecreational areas.

Master'S Degree, Industrial And Organizational Psychology

Bachelor'S Degree, Psychology And Business Administration