Test Automation Development: Led the development of test automation frameworks using tools such as Appium for mobile app UI testing, ensuring comprehensive coverage and seamless integration with CI/CD pipelines. Automated regression testing processes, significantly reducing manual testing time and enhancing release cycle efficiency.Collaboration Across Agile Teams: Partnered with cross-functional Agile teams to design, develop, test, and implement technical solutions. Worked closely with product owners to understand testing requirements and create robust, scalable test strategies that support full-stack applications, cloud-based solutions, and mobile platforms.Scripting & Automation Expertise: Utilized programming languages such as Python, C#, Java, PowerShell, and JavaScript to automate testing workflows. Developed scripts for automated data validation, API testing, and performance testing, resulting in more consistent and reliable software releases.Continuous Improvement & Best Practices: Championed software testing best practices, continuously improving test coverage, execution speed, and defect detection rates. Stayed up-to-date with industry trends and introduced modern testing techniques to optimize automation frameworks and tools.Cloud Testing & Containerized Environments: Conducted automated testing within cloud environments, utilizing Docker and Kubernetes for managing containerized applications. Leveraged Azure services to enhance testing infrastructure, ensuring reliability, scalability, and cost-effectiveness in testing environments.Exploratory Testing & Issue Resolution: Engaged in exploratory testing to identify potential issues not covered by automated tests. Conducted root cause analysis for defects found in production and implemented automated test cases to prevent future occurrences.

Driving Process Efficiency & InnovationAs a Software Development Engineer, I spearheaded the onboarding of 8 existing product channels to support a new process for testing Organizational Rules. This initiative empowered QA Analysts to enhance their technical skill sets, aligning with our Software Development Engineer (SDE) goals and fostering a culture of continuous improvement.Innovative Framework DevelopmentI led the development of a groundbreaking Epic-level framework, named Odoyle-Rules, designed to facilitate the testing of new Credit Lending or Funding Rules within our Originations System. This innovative framework resulted in measurable savings of $20MM in compounding Development and Operational costs, significantly enhancing process efficiency and ROI.Collaborative EngagementRegular collaboration with Development teams was a cornerstone of my approach, enabling me to gain insights into existing processes and frameworks. By fostering open communication and collaboration, I ensured alignment between Quality Assurance and Development initiatives, driving overall project success and business objectives.

Senior Software Engineer | Innovating Testing Solutions & Driving EfficiencyAs a Senior Software Engineer, I played a pivotal role in building and maintaining a robust testing framework for our new Commercial Lending Platform. Taking charge of lead development and execution of all automated tasks and tests for the Commercial Vehicle Lending Platform, I collaborated closely with cross-functional teams to establish a DevOps environment for projects.Innovative Solutions for EfficiencyMy initiatives led to significant reductions in maintenance costs, while simultaneously enhancing product quality and boosting productivity. Through the development of comprehensive test suites, I achieved a remarkable 90% reduction in both tasks and testing time, resulting in streamlined processes and accelerated project delivery.Collaborative Team EngagementWorking closely with diverse teams, I fostered collaboration and alignment to ensure the success of testing initiatives within the organization. By championing a culture of continuous improvement and innovation, I contributed to the development of high-performing teams and the achievement of strategic business objectives.

Continuous Integration with Automation Development.Languages: Javascript, Shell Scripting, Batch Files, PowerShell, XML, Java.• Write and maintain hundreds of automated tests against internal applications and external applications, such as an XML API, ActiveSync servers, and browser GUIs using JavaScript and PowerShell.• Developed and maintain a suite that sends XML requests to a server and compares results to make sure the servers are passing back the proper XML result to clients. (XML API and ActiveSync server tests)• Developed and maintain a suite that verifies 4 different browser interfaces in 10 different languages operated properly, such as check boxes were functing properly, links were pointed to the proper location, languages were translated, etc...• Develop and maintain new PowerShell scripts to help the team automate different manual daily tasks.• Write technical documentation for the public, which goes in our software installer and on our website.• Work closely with development to assure new versions of software is released stable and problem free.• Maintain and deploy VMWare and vCloud virtual machines.• Conference with potential big clients to help assist the client setup their on site servers.• Propose and/or design technical solutions to make the company better.

• Handle customer technical escalated phone calls with users ranging from 50-1500 user accounts and were critical to their success.• Write, create, or edit Technical Documents for our Knowledge Base section on our website. • Troubleshoot issues customers are having via email, phone based support, and community forums.• Work with other Alt-N departments including software developers, quality assurance, and technicians to resolve client issues. • Deployed Windows Server 2003/2008/2008R2/8/2012 to install software in order to troubleshoot issues.

• Write, create, or edit Procedures for the Customer Service Team.• Trained new staff as needed.• Assisted Application Support with creating, editing, or writing new Knowledge Base Technical Documents.• Assisted customers with Sales type inquires, such as pricing, purchasing, navigation around the website, returns, or refunds.