Ian Cichy Email & Phone Number

Nashville, Tennessee, United States

Dallas, Texas, United States

▪ Research analytics to help identify operational/process/product improvement▪ Cooperation between commercial and product teams to make end-user requirement changes and database entries and changes▪ Develop customer presentations, follow-up engagement, and new customer onboarding▪ Analyze new product lines for potential adjacent markets for category expansion▪ Engage with channel partners and strategic investors▪ Support product team initiatives

Addison, Texas, United States

▪ Built and networked a Windows 2019 server platform which hosts process automation applications and databases for a multi-location private medical practice▪ Configured and connected laptops in each practice location and for remote users. This included establishing a PPTP VPN tunnel for secure communications and remote support capabilities.▪ Created an application which bundles patient treatment information from clinic medical devices into claims packages and submits them via EDI to a claims processing warehouse (EDI 837 standard)▪ Created an application which automates the process of receiving electronic remittance advice (EDI 835 standard) data from a clearinghouse website, parses the information and stores it in a SQL Server database.▪ Created an Excel front end for tracking patient information that stores the managed information in SQL Server

Frisco, Texas, United States

▪ Built and developed core foundational skill sets of various clients and team members in order to help them achieve success and overall strategic growth▪ Grew overall revenue by doing strategical analysis for market, clients, and human behavior by using R programming language to provide logical and accurate analysis data and fully utilized tools such as excel to store client information▪ Optimized the business to meet demand and request of various clients through the use of logically programming and technical analysis of resources with the use of matlab to visualize the demand and request of clients▪ Managed, defined and used the business database in order to provide better client experience and conversion rates▪ Within just past couple of months increased revenue by 40% using various analysis techniques and managerial decisions of allocating business resource to effectively and efficiently change revenue drastically▪ Technically analyzed and advised the owner on machinery and layout in order to maximize efficiency of space use and maximizing the class capacity

Dallas/Fort Worth Area

▪ Improved communication capabilities for all Financial Advisers by implementing a new software product and troubleshooting all incompatibilities▪ Performed business insight and analysis using matlab to visually display data to help in making critical decisions ▪ Developed a potential client list based on self-identified specific factors for financial advising prospects▪ Created efficient processes to manage the inefficiencies and duplicates in the client database (SalesForce)▪ Participated in client review calls to better understand business positions and portfolio management

Dallas/Fort Worth Area

▪ Overall reduced downtime of security systems by using private and secure tunneling software to troubleshoot malfunctions and then executed hardware, electrical, and software fixes▪ Installed, configured, maintained, and monitored surveillance systems on multiple construction sites, including solving existing software compatibility issues▪ Configured analog circuits in order to better manage and maintain business critical systems