- • Managed patient data processing to ensure accuracy and timeliness.• Make sure all medical records are protected and kept confidential. • Liaison with medical providers and institutions to provide patient support and manage patient communications, appointments, data requests. • Owned internal administration duties to support patient processing lifecycle from admission to discharge.• Ensured data compliance and confidentiality protocols were adhered.

• Receiving and checking deliveries to ensure that the correct amount and type of stock is delivered• Perform inventory control duties of distribution material and supplies; ordering and replenishing as needed• Perform a range of packaging, shipping, receiving, and inventory control duties• Responsible for after-sales follow-up and generating reports• Preparing our clients orders by gathering and loading stock, according to schedule• Obtain RFQ’s and submit them to the proper department• Collect and send invoices to the appropriate department

• Build relationships with customers, potential customers and industry professionals. • Contact customers in order to respond to inquiries or to notify them of claim investigation results and any planned adjustments.• Explains specific policy information to insureds when applicable.• Assess the circumstances of a claim to ensure that it is legitimate and that the company is liable for paying compensation. • Evaluating the facts of a customer situation surrounding the claim, determining whether the loss is covered and what the compensation should be.• Offer sale of new or additional services or products.• Review insurance policy terms in order to determine whether a particular loss is covered by insurance.• Refer unresolved customer grievances to designated departments for further investigation