Ian Crickmore Email & Phone Number

London, England, United Kingdom

Bringing Product Management to the Data function with the vision to become a fully data driven organisation and a strategy of creating a single source of truth Data repository powering both internal and external Dashboards leveraging insights to help the business to be able to fully understand their status with regards to their customers, clients, brokers & underwriters, and also to better understand and reflect on the Company, Division or Business Unit's financial performance.Agile coaching, Scrum mastering, & team leading 2 Scrum teams containing Data engineers, BAs & developers to determine requirements, develop & update roadmaps & prioritise development features from concept through to delivery.Integrating with multiple internal and external data sources & building a new data model which can be used to accurately report on and build dashboards upon so that the same questions asked in different dashboards would yield the same results.Current products delivered include: Brokerage Dashboard, Credit Control Dashboards, Underwriter Dashboards (both internal and external facing), Claims Dashboard, Client Dashboard & Business Planning dashboards.Working with Brokers, Claims heads, Finance Heads and other Business Leaders in order to both gain initial requirements and to assist in UAT & sign off.Also delivered an innovative SportsApp to identify and score Footballer's injuries to enable our Sports division to come to more timely and accurate assessments of fitness & potential likelihood of future injury which allows for a more dynamic assessment of risk.Working with the Portfolio management function to provide upwards reporting to the C suite.Working with Data management to establish a governance framework.Using Snowflake as our cloud Data Platform database, and ingesting data from disparate sources ie: Risk data from OpenTwins, Finance data from TM1, Delegated Authority data from DASH, FTE & Headcount data from CipHR among other data sources.

Hillingdon, England, United Kingdom

● Pioneered JATO's entry into the Insurance Market/Vertical, leading customer research, design and development of a new, market disrupting Auto Insurance Attribute and ADAS Index SaaS API product.● Managed Strategy and the entire product lifecycle to date, from concept to MVP, gathering customer feedback, iterating with the development team, and re-platforming for a successful North American launch.● Pitched to and secured evaluations with major US Insurance companies, driving JATO ADAS Index towards becoming a world-class, market-leading product. I was the Customer contact and I also ran Seminars & Webinars to introduce the product to other members of the internal Product, Senior Leadership and Marketing & Sales teams.● Positioned JATO ADAS Index as a comprehensive SaaS data and analytics API solution, enabling intelligent risk assessment for Auto Insurance companies.● Led cross-functional teams of Developers, Architects, Project Management, Data & Research, Analytics and Data Scientists; Managed day-to-day operations (remotely since the pandemic)

Uxbridge

● Oversaw product lifecycle and governance, collaborating with regional presidents on Vision, Strategy and Roadmap, and securing board approval for the development of an enhanced data specifications proposition for the Insurance industry.● Initiated and managed various proposals, including data consolidation in the Indian market and productization of A&R bespoke customer reports.● Implemented strategic tools like "Aha!" for roadmapping, product management collateral to drive the Product department's development and the introduction of an internal Investment Request process (recently integrated into Aha).● Thought Leadership and Coaching of other Product Managers and Product Owners

Uxbridge, Greater London, United Kingdom

● Managed the development of and the migration of data to Cosmos Document & Graph databases on the Microsoft Azure cloud platform; creating and owning internal APIs to expose data to the wider organisation.● Led requirements gathering & the initiative creation of a Machine Learning & AI-driven SaaS toolset for data ingestion.● Ensured Customer-centric development, liaising with and leading global teams, Product Owners, Architects, Research & Data teams and Data Scientists across different time zones.● Line Managing and mentoring of Product Owners.

Uxbridge, Greater London, United Kingdom

● Delivered business value in a Lean Agile environment, collaborating with and leading cross-functional teams worldwide.● Owned and prioritised Feature and User Story backlog, facilitated scrum ceremonies, and drove WSJF Prioritisation sessions.● Successfully participated in multi-day Program Increment Planning sessions, using Jira and Confluence for workflow management.

Basingstoke, Hampshire, United Kingdom

● Additional Executive Board level position, overseeing IT and technical aspects of the business.● Managed IT infrastructure, product servers, and data center environments, ensuring seamless operations, inlcuding the role of Product Manager.

● Led the vision, roadmap, and development of front end website and back end bespoke SaaS Content Management System, both of which were multilingual and together made up the globally used Geronimo web product. Employed Kanban, Agile and Scrum methodologies and interfaced with the engineering teams to deliver best in class software products to the market.● Managed third-party integrations and ensured the product met and exceeded customer expectations.● Line Managed the IT Management & Support function

● Managed technical environment, server and cloud deployment, and integration with vehicle feed providers across Europe.

London, United Kingdom

Ian was responsible for all IT infrastructure, server & workstation deployment, planning, procurement & management and support in Orchestra.A large part of this role was being responsible for the development and running of the Ford Direct Warranty application, Oracle database, online warranty registration system and all associated Ford and Dealer marketing and administration applications, for which he had been directly involved with since 2001.He was also responsible for the technical aspects of any marketing campaigns the agency was involved with.

London, United Kingdom

Responsible for all IT infrastructure, server & workstation deployment, management and support in MICE TMM.Ian was also responsible for the development and running of the Ford Direct Warranty application and all associated marketing and administration applications and databases, for which he has been involved with since 2001.Another aspect of this role was to provide technical support & guidance for any marketing campaigns.

Responsible for all IT infrastructure, server & workstation management and user support in The Marketing Machine.Ian was also responsible for the development and running of the Ford Direct Warranty application and all associated marketing and administration applications and databases.

Responsible for supporting infrastructure, server & workstation and user support in The Marketing Machine.Ian was also responsible for the development and support of the Ford Direct Warranty application database and all associated marketing and administration applications and databases.

London Market Insurance Essentials (Lm1), Pass

London Market Insurance Essentials

Level 5, Management & Leadership

Bachelor’S Degree, Bsc(Hons) Applied Physics, First Class

Master’S Degree, Msc Microwave Communications, Distinction

Diploma, Industrial Studies, Distinction