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Ian Cunningham Email & Phone Number
Director
at
Functional Finance
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✓ Verified Jun 2026
3 data sources
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Current company
Role
Director
Location
Greater Melbourne Area, Australia, Australia
Company size
Who is Ian Cunningham? Overview
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Quick answer
Ian Cunningham is listed as Director at Functional Finance, a company with 1 employees, based in Greater Melbourne Area, Australia, Australia. AeroLeads shows a matched LinkedIn profile for Ian Cunningham.
Ian Cunningham previously worked as Chapter Lead - Journey Expert at Anz and Product Owner at Anz. Ian Cunningham holds Master Of Business Administration - Mba, Business Administration, Management And Operations from Australian Institute Of Business.
Company email context
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Functional Finance
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Profile bio
About Ian Cunningham
Experienced Leader with a demonstrated history of achievement in the banking industry. Skilled in Operations Management, Productivity Improvement, Capacity Management and People Development. Agile practitioner with expertise in developing new teams.MBA graduate from the Australian Institute of Business
Listed skills include Leadership, People Development, Capacity Planning, Operations Management, and 9 others.
Current workplace
Ian Cunningham's current company
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Functional Finance
7 roles
Ian Cunningham work experience
A career timeline built from the work history available for this profile.
Chapter Lead - Journey Expert
Building world class capability within the Journey Expert role at ANZ.Journey Experts enable the optimisation of existing end-to-end customer journeys and improve the customer experience by devising new, innovative solutions, services, products or propositions and ensuring existing products and services are fit for purpose, scalable and robust.
May 2019 - Nov 2023
Product Owner
Leading a scrum team of developers and analysts that support ANZ's complaint management workflow. I am responsible for defining the team vision, roadmap, and growth opportunities. In conjunction with the team I prioritise stories and epics to ensure work always aligns with our strategy.
Dec 2020 - Feb 2023
Complaints Operations Lead
Responsible for leading ANZ's Customer Resolution Centre, ensuring the voice of the customer is heard.Overseeing two Australian-based operations teams:- ANZ's Internal Dispute Resolution team- ANZ's External Dispute Resolution team that work closely with the Australian Financial Complaints Authority (AFCA)These teams work directly with ANZ customers to.
Nov 2018 - May 2019
Capacity Management Lead
Leading a team that drives operations excellence through simplified capacity management solutions and leadership development.The capacity management team supports leaders across Operations in Australia, India, Philippines as well as China and the Pacific region. The the use of tools such as Workware enable operations leaders to effectively manage resources.
May 2016 - Oct 2018
Capacity Manager
Responsible for:- Coaching and development of operations leaders in capacity management and operations management fundamentals- Facilitation of group workshops- Data analysis and insights to improve operational efficiency
Jan 2013 - May 2016
Team Leader - Various Roles
Sep 2006 - Jan 2013
1 education record
Ian Cunningham education
FAQ
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Quick answers generated from the profile data available on this page.
What company does Ian Cunningham work for?
Ian Cunningham works for Functional Finance.
What is Ian Cunningham's role at Functional Finance?
Ian Cunningham is listed as Director at Functional Finance.
Where is Ian Cunningham based?
Ian Cunningham is based in Greater Melbourne Area, Australia, Australia while working with Functional Finance.
What companies has Ian Cunningham worked for?
Ian Cunningham has worked for Functional Finance and Anz.
How can I contact Ian Cunningham?
You can use AeroLeads to view verified contact signals for Ian Cunningham at Functional Finance, including work email, phone, and LinkedIn data when available.
What schools did Ian Cunningham attend?
Ian Cunningham holds Master Of Business Administration - Mba, Business Administration, Management And Operations from Australian Institute Of Business.
What skills is Ian Cunningham known for?
Ian Cunningham is listed with skills including Leadership, People Development, Capacity Planning, Operations Management, Productivity Improvement, Workforce Planning, Leadership Development, and Change Management.
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