Ian Cunningham

Ian Cunningham Email and Phone Number

AI Agent and Chatbot Development Consultant @ IanDoesTech
Troutdale, OR, US
Ian Cunningham's Location
Troutdale, Oregon, United States, United States
About Ian Cunningham

In a nutshell, I believe the following words / phrases apply to me: versatile, dynamic, resourceful, conscientious, good-humored, communicative, honest, and of course modest.I have contributed to the success of various companies, in various industries, by working in a number of IT roles, including:• Business Analyst (Agile and Waterfall methodologies.)• Project Manager (PRINCE2, DSDM)• Developer (Python, C# / .NET, JavaScript, VB6, SQL Server, MySQL)• Test Manager• IT Support Operative• Making a mean pot of coffee (I probably should have put that at the top.)The list of software packages, vendors, and processes that I have worked with is longer than I remember, and even if I could, it would be excruciatingly boring. I will spare you from that.Although a number of companies have invested in me, by way of training courses to enhance my analysis, management, and technical skills, most of my learning has been proactive. I bought books (remember those?), watched hours of videos, read articles, and most importantly, I tried stuff myself.Over the course of my career, especially in Business Analyst / Project Manager roles, I have learned that having technical and process skills is only part of the challenge. Working well with people is vital, and I believe I do. I am proud of my track record of building solid bridges with other members of project teams and departments, especially when sometimes they were not exactly all on the same page to begin with.I pride myself on being someone who looks for opportunities and can find solutions to identified problems.In 2016, I left a lucrative freelance position, in the UK, to start a new life in America. My financial position meant I was able to focus on personal pursuits, without employment, but I have maintained a keen interest in IT with personal projects, and have skilled-up in many areas. (Please see the career break at the top of my Experience section for more detail on that, plus the GitHub repositories I have added to the Featured section.)After the global turmoil of the past few years, my circumstances have changed, and I feel the need to get back into the workplace. I would welcome an opportunity to start building some cool stuff with colleagues.If it sounds like I might have the attitude, knowledge, and experience that you are looking for, then we should talk. Please get in touch!

Ian Cunningham's Current Company Details
IanDoesTech

Iandoestech

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AI Agent and Chatbot Development Consultant
Troutdale, OR, US
Ian Cunningham Work Experience Details
  • Iandoestech
    Ai Agent And Chatbot Development Consultant
    Iandoestech
    Troutdale, Or, Us
  • Career Break
    Career Break (With Active It Engagement.)
    Career Break Jun 2016 - Present
    After relocating from the UK to the US in 2016, I leveraged my financial stability to focus on traveling, personal growth, and skill enhancement.During this period, I actively pursued my passion for IT and lifetime learning, achieving the following (please see my "Featured" & "Licenses & certifications" sections for clarification):• Earned Amazon Web Services certifications & Google Cloud Platform badges, demonstrating cloud infrastructure proficiency.• Enhanced existing coding and problem-solving skills by developing application to analyze live (intraday) stock market data (Python, PyQt6, RAY, Polars, Pandas, pytest, etc.)• Developed web scraping workflow skills by creating a financial information scraper with Apache Airflow.• Developed AWS & Javascript framwork skills by creating a serverless Progressive Web App (PWA) on AWS (Nuxt/Vue.js, Serverless Framework, etc.)
  • The University Of Law
    Freelance Consultant
    The University Of Law Feb 2015 - Jun 2016
    Guildford, United Kingdom
    Requested by the Director of Operational Services to work directly with her, in a Business Analyst / Project Management capacity, on several key initiatives.Achievements include: • Improved student retention by ~12% through the development and re-engineering of business processes and requirements, from student application through to course commencement.• Slashed training time by ~25%, for new timetabling staff, via streamlined business processes.• Led on-time / on-budget User Acceptance Testing (UAT), in a challenging timeline, achieving completion in a single pass by meticulously crafting all test scenarios and data, ensuring a seamless user experience.Please note: I left this role in order to start my new life in the US.
  • The University Of Law
    Business Systems Analyst
    The University Of Law Dec 2008 - Nov 2014
    Guildford, United Kingdom
    Full-lifecycle Business Systems Analyst, involved in project management/project planning; business case; business process modelling; requirements engineering; functional design; UAT; and deployment, using waterfall and agile techniques.Achievements include:• Slashed staff administration time by ~60% with the specification of a bespoke ASP.NET portal for students to book/purchase exam resits. (Lead BA.)• Increased enquiries ~30% after delivering a “Future Lawyers Network” portal via Ektron CMS & ASP.NET. (Project Manager.)• Increased student acquisition / retention ~10% after tender process for Market Automation System, acquiring Oracle Eloqua over HubSpot & Marketo. (Lead BA.)• Benchmarked Microsoft Dynamics CRM as the most cost-effective solution, for our educational environment, in comprehensive evaluation against Salesforce and Oracle offerings. (Lead BA.)
  • Verifex Ltd
    Business Systems Analyst
    Verifex Ltd Apr 2008 - Aug 2008
    Farnham, United Kingdom
    Delivered feasibility process flows & relational database design for private venture to create website & mobile app for matching people via interests, locations, etc. Unfortunately, the financial crisis resulted in the main investor backing out.
  • Monster
    Business Analyst
    Monster Feb 2007 - May 2007
    London, United Kingdom
    Short-term contract to deliver European release management process for enhancements to Siebel CRM. Achievements include: • Delivered comprehensive process guidance - where none previously existed - including swimlane UML Activity diagrams and work breakdown structure tables, styled on the RUP process guidance portal, via an MS SharePoint site, enhancing clarity and efficiency for the team.• Mentored a team of Business Analysts in creating UML diagrams (Activity, Use Case, Sequence, and Class) using Enterprise Architect from Sparx Systems, improving their proficiency and contributing to more consistent and high-quality documentation.
  • Pfizer
    It Solutions Architect
    Pfizer Feb 2002 - Jul 2006
    Tadworth, Surrey, England
    Internal consultant performing Business Analysis, Project Management, Test Management & Developer functions on mission critical projects.Achievements include:• Collaborated seamlessly with top-tier vendors (IBM, Siebel, Cognos, Deloitte, etc.) to ensure on-time delivery and conflict-free project execution.• Delivered on-time / on-budget sales reporting project, from our data warehouse, overseeing Cognos BI consultants & internal employees. (Project Manager.)• Delivered on-time / on-budget functional & integration testing for custom - field force - Siebel CRM, working with Deloitte, managing a team of testers, & planning with Mercury TestDirector. (Test Manager.)• Increased, by ~90%, the submission of competitor insights (competitor conversations overheard in waiting rooms by sales reps) with an easy-to-use online ASP.NET (C#) submission website, storing data in an MS SQL Server database. (Analyst Programmer.)• Eliminated the need for the marketing department to purchase a third-party solution by creating an easy-to-use, custom image repository with ASP.NET (C#) and MS SQL Server. (Analyst Programmer.)
  • 4D Telecom Ltd
    Analyst Programmer
    4D Telecom Ltd Aug 2000 - Dec 2001
    London, United Kingdom
    Utilized technologies including VB6, SQL Server, ASP, HTML. The dot-com crash resulted in the whole team being made redundant.Achievements include:• Averted financial disaster by creating complex SQL queries to transfer data (ETL) from the company’s rapidly failing billing system to its replacement. This was in my first two weeks of employment.• Promoted to database designer for all projects our team delivered.• Implemented brand new revenue streams by designing and administering complex billing workflows via our 3rd party billing system.
  • Blu Ltd
    Analyst Programmer
    Blu Ltd 1995 - 2000
    Portsmouth, United Kingdom
    Own business, transforming other small businesses by introducing IT solutions using VB6 & Microsoft SQL Server Desktop Engine (MSDE), enabling them to leverage technology for the first time.
  • Peripherique Ltd
    It Technician / Support Operative
    Peripherique Ltd 1991 - 1995
    Alton, United Kingdom
    Achievements include:• ~90% success rate of closing support calls on first call.• 100% success rate of solving issues on site visits.• Enhanced support call tracking efficiency by ~50% through the proactive development and implementation of the company’s first digital support call tracking system using Microsoft Access, thereby eliminating manual pen-and-paper recording.• Eliminated the need for an external consultant by installing a Windows NT3.1 network and configuring Sage Point of Sale software.• Eliminated the need for an external consultant by installing Novell NetWare (prior to moving to Windows NT.)
  • Cunningham Wishart Accountants
    It Technician
    Cunningham Wishart Accountants 1989 - 1991
    Farnham, England
    Transformed business from pen & paper to a PC on every desk with Pegasus Accounting & Lotus 123 spreadsheet software.
  • Berkeley Homes Ltd
    Construction Manager
    Berkeley Homes Ltd 1987 - 1989
    Weybridge, Surrey, England
    Managed project plans & sub-contractors for high quality housing developments.

Ian Cunningham Education Details

Frequently Asked Questions about Ian Cunningham

What company does Ian Cunningham work for?

Ian Cunningham works for Iandoestech

What is Ian Cunningham's role at the current company?

Ian Cunningham's current role is AI Agent and Chatbot Development Consultant.

What schools did Ian Cunningham attend?

Ian Cunningham attended Farnborough College Of Technology.

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