Ian D. Campbell, Pmp Email and Phone Number

- Led projects which focused on new technology implementations and the maintenance of existing technologies which increased efficiencies to or enhanced key business strategies and processes.- Awarded the leadership of several highly confidential projects which were part of the organization’s strategic initiative to develop new and highly effective competitive business models.- Enhanced the process responsible for managing the refresh of the testing environments for the core user base applications.

- Effectively elicited business user requirements and converted them into functional specifications in order for the software development team to develop application solutions and enhancements to be used by the organization- Managed the analysis for and implementation of database and client/server integration solutions, legacy system migrations and enterprise level client application enhancements- Continually brought creativity to the IT organization by demonstrating a strong initiative to develop new process improvement strategies o Promoted and developed a paperless approach to project note taking, task accountability and collaboration nearly eliminating disparate note and information management during project implementations. o Researched and implemented an application mock-up and simulation freeware application for use during the business requirements gathering and proposal process.o Provided several application training opportunities for Quality Assurance and Production Support Analysts as well as newly hired Business Systems Analysts

- Instituted new process management practices within the organization, including change and incident management and BCDR plan development.- Implemented add-on CRM statistical analysis mechanisms to be used as the standard departmental reporting procedure to executive management using complex data collaboration and harvesting modules.- Acted as a part-time consultant providing executive management with data relating to potential acquisitions of competitor companies as well as proposed network and voice infrastructure integration recommendations for newly acquired companies.- Project managed the implementation of a replacement enterprise wide CRM application for more than 80 users as part of a consolidation effort following 4 acquisitions. Overcame numerous and complex challenges successfully completing the project within the allocated budget and timeline.o Resolved massive data set dissimilarities between previous Oracle and current Microsoft SQL databases through complex queries and ad hoc reporting within Microsoft Access, SQL Server and Business Objects.o Merged five distinct call center operational workflows into singular universal processes.o Ensured a prioritization system was in place regarding necessary end-systems integrations and planned and implemented the integrations of highest priority.o Developed a BCDR strategy for the application, as the software itself did not include any imbedded redundancy modules.

- Performed the project management duties for system installation and upgrades for new and existing hospital clientele, including facilities recognized as being the top 10 best hospitals by U.S. News and World report, with revenue generation of over $1,000,000.- Managed, developed business cases for and implemented numerous foreign systems integrations for the purpose of deploying a unified and cross-functional communications management application suite for clients.- Designed, created and modified complex network and infrastructure diagrams, workflows and organizational processes using Microsoft Visio.