▸ With award-winning performance, management experience, and success in both team and customer satisfaction/retention. I am equipped to hit the ground running in a new trade sales representative role. I have an innate passion for technology and bolster operations through innovative solutions implementation and enhancement. I have a history of helping others attain complex goals by optimizing and enriching the sales experience and I am positioned to excel in a first-ever technical sales role. My foundation in automotive, real estate, and construction service sales is certain to help me excel as part of your cross-functional team!▸Having deep experience in total enterprise leadership (sales, service, administration, finance, analytics, etc.), as well as strategy optimization, I understand what it takes to source new and upsell current clients, all the while ensuring my colleagues and strategic partners have the tools and knowledge to succeed.▸ I have increased sales revenue year-over-year by developing and implementing innovative company solutions. These solutions include the creation of digital/social media campaigns, the curation of effective showrooms, and the launch of efficient sales and service training/development programs. Note that I have repeated success in driving bottom-line profitability and product saturation in new territories and can do the same for an ever-evolving technical sales organization.▸ Expanding my network, I welcome your connection!✦ Highlights ✦✥ Great ability to develop new and restructure existing territories; unmatched cross-selling skills with tenure in maximizing growth, financial sustainability, new revenue streams, partnership ROI, and cost-effective sales tactics/database administration.✥ Excels at administering and bolstering new accounts, driving service excellence initiatives, and spearheading top-performing sales teams; an empathic, passionate leader with feats reducing risk, volatility, and costs while refining performance.✥ Exceptional ability to build and lead cross-functional, cross-territory teams, driving outcomes, strategic actions, and partnership cultivation focused on consistency, quality, and profitability.✦ Core Competencies & Leadership ✦✓ Customer Satisfaction✓ P&L/Expense Reporting✓ Competitor Analyses✓ Territory Creation & Expansion✓ Metrics Development✓ New Customer Acquisition✓ Digital/Social Media Campaigns✓ Training & Development Programs✓ Finance & Insurance Solutions Development✓ Astute Negotiations & Contract Management✓ Company Loyalty & Unwavering Dedication
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Acquisition SpecialistPurchrockHartford, Ct, Us -
Real Estate Sales ProfessionalSelf Employed Jan 2020 - Sep 2024Pennsylvania/Maryland, United StatesIn this ever-evolving role, I prospect new accounts, guiding eligible clients through complex pre-qualification and closing processes. I serve as a trusted liaison and support buyers/sellers through all project phases, including collecting required documentation. I also collaborate with fellow sales agents to drive customer success as well as, maintain referrals and key account information aligned with regulatory reporting compliance.◤ Contributions ◥✥ Sold 57 homes within 1… Show more In this ever-evolving role, I prospect new accounts, guiding eligible clients through complex pre-qualification and closing processes. I serve as a trusted liaison and support buyers/sellers through all project phases, including collecting required documentation. I also collaborate with fellow sales agents to drive customer success as well as, maintain referrals and key account information aligned with regulatory reporting compliance.◤ Contributions ◥✥ Sold 57 homes within 1 year and ranked Top PA Sales Producer.✥ Trained and mentored 4 Individual Sales Agents to become the top-performing agents in their regions. Show less
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Chief Executive OfficerClear Point Homes, Llc Mar 2021 - Sep 2023Manchester, MdI directed a cross-functional team of 14 in nurturing and maintaining customer relationships. I also reviewed, vetted, and set up all merchant accounts, managed company licensing, insurance, compliance, and tax status, and developed, implemented, and tracked short-term goals, matrixed KPIs, and long-term objectives.◤ Contributions ◥✥ Set up and opened a new retail showroom, exceeding timeline and budgetary expectations.✥ Created and launched the company’s first-ever… Show more I directed a cross-functional team of 14 in nurturing and maintaining customer relationships. I also reviewed, vetted, and set up all merchant accounts, managed company licensing, insurance, compliance, and tax status, and developed, implemented, and tracked short-term goals, matrixed KPIs, and long-term objectives.◤ Contributions ◥✥ Set up and opened a new retail showroom, exceeding timeline and budgetary expectations.✥ Created and launched the company’s first-ever digital/social media marketing campaign which greatly increased sales.✥ Achieved an 80% close rate on long-cycle nurtured sales with an average sale of $67k.✥ Received ‘Best of Houzz’ award, 2022. Show less
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In-Home Assistant Sales ManagerWest Shore Home Jan 2022 - May 2023Maryland, United StatesI use solutions-selling, active listening, and creative problem-solving to identify customer needs and sell appropriate solutions. I also aid the back-office team in managing lifecycle projects from contact and fulfillment to post-project follow-up and process improvements. I also help to train and educate a diverse team of sales reps in the one call close sales process. ◤ Contributions ◥✥ Optimized sales and process efficiency by creating and implementing progressive sales… Show more I use solutions-selling, active listening, and creative problem-solving to identify customer needs and sell appropriate solutions. I also aid the back-office team in managing lifecycle projects from contact and fulfillment to post-project follow-up and process improvements. I also help to train and educate a diverse team of sales reps in the one call close sales process. ◤ Contributions ◥✥ Optimized sales and process efficiency by creating and implementing progressive sales training manuals, including in-home one-call close strategies; maintained above a 40% close rate on one-call sales calls.✥ Attained an average of $17k per sales transaction through exceptional solutions-selling and customer rapport building. Show less -
Assistant Service ManagerHeritage Toyota Of Owings Mills May 2019 - Dec 2020Owings Mills, Maryland, United StatesI spearheaded service operations, fostering positive customer experiences and operational success. I evaluated current and past data trends to deploy new solutions that drove efficiency, safety, and high ROI. I also administered financials such as P&L and cash/deposits.◤ Contributions ◥✥ Developed and implemented a novel training program for all service advisors that greatly improved role readiness.✥ Ranked Top Producing Service Advisor region-wide.
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Store ManagerMonro, Inc. Feb 2018 - May 2019York, Pennsylvania, United StatesI directed store operations, including automotive service and repair sales, workflow development and people management, and financial administration. In addition, I developed metrics, evaluated performance, and launched sound process/policy improvements to drive service and operational excellence.◤ Contributions ◥✥ Soured, interviewed, selected, onboarded, and trained sales/service staff with a record of high performance andretention.✥ Generated reports, developing data… Show more I directed store operations, including automotive service and repair sales, workflow development and people management, and financial administration. In addition, I developed metrics, evaluated performance, and launched sound process/policy improvements to drive service and operational excellence.◤ Contributions ◥✥ Soured, interviewed, selected, onboarded, and trained sales/service staff with a record of high performance andretention.✥ Generated reports, developing data insights used for key decision-making and operational growth planning.✥ Ranked Top Producing Manager region-wide. Show less -
TechnicianBmw Of Towson Mar 2015 - May 2016Towson, Maryland -
TechnicianGroup 1 Automotive Apr 2013 - Mar 2015Annapolis, Maryland
Ian Drumheller Education Details
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Banking, Corporate, Finance, And Securities Law -
Automobile/Automotive Mechanics Technology/Technician
Frequently Asked Questions about Ian Drumheller
What company does Ian Drumheller work for?
Ian Drumheller works for Purchrock
What is Ian Drumheller's role at the current company?
Ian Drumheller's current role is Acquisition Specialist.
What schools did Ian Drumheller attend?
Ian Drumheller attended Penn State University, Ohio Technical College.
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