Ian Durrant Email and Phone Number
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Financial Services professional with twenty four years experience, within retail banking and pensions. A qualified, experienced, dynamic and driven senior project / programme / change manager with strong record of successful end to end delivery in fast moving environments. Seasoned manager who can execute flawless delivery on any sized project, with an ability to interpret objectives quickly and begin the project lifecycle, who is highly qualified and confident using a variety of project disciplines including Agile, continuous improvement, Prince2, Waterfall & Six Sigma Lean. A self-starter, motivated by the success of the project and passionate about the quality of service delivered to my customers. Quick to identify key issues and decisive when action is needed, I possess first rate analytical skills, make an impact with colleagues and clients alike and possess the strong influencing skills that enable me to build robust and long-lasting relationships with any stakeholder. I pride myself on seamless delivery, prioritisation and management skills, which enables the controlled coordination of multiple projects within a programme of work. Experienced Manager who can manage, lead and direct business analysts, with experience in global and non-global matrix management with significant interaction with key executive stakeholders. Proven ability to influence across all levels, with a strong record of building successful teams and relationships. Strong analytical, technical design, leadership and problem solving skills with effective oral and verbal communication delivery.Products: Credit cards, Loans, C/A, Savings, Mortgages, Life & Pensions. Specialties: Project / Programme / Delivery Management, Business / Operational Change, Business Transformation, IT Technical Change, Re-engineering, Simplification, Remediation, Regulatory, Test Management, Cost Reduction, Lean, Process Improvement, Infrastructure Projects, Stakeholder Management, Project Lifecycle (E2E), BaNCS, TCS & Diligenta experience.
Virgin Money
View- Website:
- virginmoneyukplc.com
- Employees:
- 5307
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Senior Delivery ManagerVirgin MoneyEngland, United Kingdom
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Agile Project ManagerAltus Ltd Jan 2022 - PresentAssignment One: WesleyanDigital Lead within a platform migration programme with the objective of delivering a new suite of pension and investment products to support future business growth.End to end responsibility for the digital scope definition, design and delivery plan for the customer front end portal, advisor portal and brochureware site (co.uk). Programme was undertaking a delivery time and cost assessment in Q1 in readiness for a Group Board Go / No go decision prior to commencement of detailed design.Assignment Two: DiligentaAgile Project Manager, leading a requirements analysis workstream within a platform migration programme, with the objective of migrating legacy life and pension products to a new platform. Management and co-ordination of seven scrum teams to determine target system suitability, undertaking gap analysis and requirements definition for a specified set of processes or product capability.Assignment Three: Standard Life (part of Phoenix Group)Digital Project Manager within a pensions platform migration responsible for the successful delivery of the mobile app and customer dashboard within the new eco-system. Experience working with TCS-Diligenta and with the BaNCS platform. -
Programme ManagerBritish Business Bank Jun 2020 - Jan 2022Sheffield, England, United KingdomProgramme manager working in the central change team delivering COVID response scheme initiatives. End to end management and delivery of a IFRS9 & IFRS13 compliant model to derive expected credit losses and claim forecasts. Management of internal IT, business stakeholders, Whitehall stakeholders (BEIS, UKGI, HMT, GAD) and external suppliers to deliver on time. -
Digital Integration LeadVirgin Money Jul 2019 - Apr 2020Chester, United KingdomDigital Integration Delivery Lead for the Credit Card portfolio migrating Digital Servicing into the Clydesdale Yorkshire Banking Group (CYBG) digital estate as a result of the merger and acquisition (M&A). Scope consisted of tech change, new feature creation (UX/UI) across web & app, business change, 3rd party management (TSYS), decommissioning and brochureware changes.
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Senior Delivery Manager (Mobile Banking)Barclays Apr 2018 - May 2019Knutsford, Cheshire, United KingdomOMNI Channel Digital Delivery Manager, primarily managing E2E delivery on the Barclays Mobile Banking (BMB) application using Agile. Working alongside the Product Owner to deliver new digital features within the backlog to enable Product growth and channel shift.Products included mortgages, loans, savings and current accounts. -
Senior Delivery ManagerBarclays Mar 2017 - Apr 2018Knutsford, Cheshire, United KingdomIT Delivery manager, working within the Structural Reform Programme (regulatory).Management of internal software changes and technical scheme changes (Visa, MasterCard & Link) to support programme objectives of delivering a split bank.
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Senior Project ManagerHsbc Jun 2016 - Mar 2017Chester, United KingdomProject manager working within the ring fenced bank programme (regulatory). -
Programme Manager - Transformation & ChangeThe Co-Operative Bank Plc Dec 2013 - Jun 2016Manchester, EnglandResponsible for leading and successfully managing two key strategic outcomes within Transformation & Change department i) a regulatory programme within the Transformation & Change department to ensure the Co-operative bank complies with the new, FCA Consumer Credit Sourcebook (CONC) which replaces rules of the former Consumer Credit Act & Office of Fair Trading, enabling the bank to continue to promote and service unsecured lending productsii) delivering a new current account rewards proposition, its objective being to increase new account sales in 2016 and support the bank's five year plan to enable relationship banking and cross product holdings. Responsible for planning from initiation by the business through to implementation. Identified and implemented discrete delivery work packages and assigned individual project leads to deliver on time and under budget.Change consisted of a mixture of both of business and IT change, containing changes to the bank’s infrastructure, mainframe, Digital platform and non-IT business process.Responsible for programme organisation which consisted in excess of 30 FTE, which included project planner, PMO, business analysts, IT Managers, Service Readiness, Security, Offshore developers, Test Services & Implementation Manager. Responsible for the overall financial plan and benefit case, with investment in excess of in excess of £5m, which was delivered on schedule and under end to end funding allocation.Initiation and adherence of appropriate governance, including; Steering committee containing executive level representatives from the impacted business areas. Governance tollgates throughout the lifecycle, along with formal go / no go decision meetings. -
Avp Project ManagerMbna Bank Of America Jun 2012 - Dec 2013Responsible for leading a programme of change and individual project delivery including operational re-engineering, process transformation, regulatory remediation (including Payment Protection Insurance) and regulatory exam management, all of which are required to be compliant against key Financial Conduct Authority (FCA) regulations.All changes were subject to scope definition, design, system enhancements, business process design, education, control assessment, business readiness, implementation planning and system testing, which included effective Project documentation including BRD, HLD, LLD, UAT Plans.Implementation of appropriate governance committees including; steering and working groups which include key stakeholders, to discuss risks and issues and provide project updates.Responsibility also included defining and maintaing benefit case, and assessing the impact following the implementations.
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Avp Change ManagerMbna Bank Of America Aug 2011 - Jun 2012Reporting into the Director of the Customer Advocate Office (ECS Complaint Handling department), responsible for leading a programme of change within the Operational arena and Control framework ensuring Legal, FSA Regulatory and TCF obligations are met. Responsibilities include managing a number of key work streams and a large business team including Strategy Governance, operational enhancements, Policy Management, Control & Compliance monitoring, Issue identification and remediation, Quality Assurance & PPI Redress.
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Project ManagerMbna Bank Of America Feb 2010 - Aug 2011Chester, United KingdomResponsible for implementing and delivering pricing remediation change projects through multiple project methodologies with monetary values in excess of £5m. Manager of business analysts that work alongside business areas to develop detailed business requirements, technical design, building and executing UAT plans and defining communication and implementation plans for delivery. Manage, support and develop relationships with a contractor team in the United States to deliver technical design. Continuous stakeholder management is required due to profile of projects running concurrently. Project lead for the E2E redesign of internal Remediation process utilising six sigma tools to deliver a dynamic, cross functional controlled process, which was a certified Green belt project. -
Project ManagerMbna Bank Of America Oct 2005 - Feb 2010Chester, United KingdomResponsible for implementing and delivering IT/Business operational change and revenue generation through multiple project methodologies generating single biggest line to annual P&L (up-to £200m incremental benefit). Manager of business analysts developing business requirements, implementation design, building and execution of UAT Plans. Manage, support and develop relationships with a contractor team in the United States to deliver technical design, UAT Plans and implementation to deliver systematic change.
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Frequently Asked Questions about Ian Durrant
What company does Ian Durrant work for?
Ian Durrant works for Virgin Money
What is Ian Durrant's role at the current company?
Ian Durrant's current role is Senior Delivery Manager.
What is Ian Durrant's email address?
Ian Durrant's email address is ia****@****ail.com
What are some of Ian Durrant's interests?
Ian Durrant has interest in Spending Time With My Wife And Son, Socialising With Friends, Harrison.
What skills is Ian Durrant known for?
Ian Durrant has skills like Project Delivery, Stakeholder Management, Project Management, Change Management, Management, Strategy, Business Analysis, Six Sigma, Business Requirements, Risk Management, Program Management, Financial Services.
Who are Ian Durrant's colleagues?
Ian Durrant's colleagues are Jeremy Whiting, Caroline Sloan, Michael Threlfall, Simon Murden, Lana Donaghey, Heather Reid, Katherine Rybacki.
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Ian Durrant
Ca(Sa);Finance Director At Greenshields Jcb LimitedGreater Guildford Area, United Kingdom3rbs.com, gjcb.co.uk, greenshieldsjcb.com -
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Ian Durrant
Greater Oxford Area1oxfordimmunotec.com
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