Ian Eldridge

Ian Eldridge Email and Phone Number

Voice Network Engineer at Epsilon Telecommunications @ Epsilon Telecommunications
singapore, singapore
Ian Eldridge's Location
Sutton, England, United Kingdom, United Kingdom
Ian Eldridge's Contact Details

Ian Eldridge personal email

About Ian Eldridge

I started in Telecoms with BTI in October 1981 as one of the last tranche of apprentices for quite some time. During my time with BTI, we got a grounding in various aspects of the business at places such as Caroone House, Cardinal House, Caxton,House St Botolphs House, Paul St, Featherstone St, Electra House, and Keybridge House where I finished in the international exchange there after the 3 year programme.I left the city and moved to a great job in East Grinstead as an OMI in my Busby van and spent several years learning and achieving up poles and in houses of every description. My talents were then turned back to the office where I became a Distribution Officer in charge of allocatiing the work and dealing with the customers directly on my deskphone. With the onset of CSS, I entered into a new "paperless" era before moving to Brighton and running the team on DO's and FDO's as TOA including the introduction of Work Manager as the system of choice and all of the troubles that posed.Missing out on a promotion locally, I moved to Delta Point in Croydon as part of the datafill team in Featurenet where although virtually every terminology used was like a new language to me I had a natural aptitude to programming and I progressed until I was part of the elite (niche) team that was in charge of implementing new products into the Featurenet program.After a few years with this team working every weekend I could, I was enticed away from the warm bosom of BT to the outside world after 18 years of service. This was a shock to the system with challenges and surprises in equal amounts.I worked as a switch engineer for GTS on the Nortel DMS and GSP switches in UK and supporting personnel around Europe and had some experience on Ericsson AXE and Siemens EWSD before the company was broken up and sold off.Next stop was a particular project for Dimension Data working out of Sunbury-on-Thames whereby as a team we installed, built, monitored and managed a mobile gateway network..

Ian Eldridge's Current Company Details
Epsilon Telecommunications

Epsilon Telecommunications

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Voice Network Engineer at Epsilon Telecommunications
singapore, singapore
Website:
epsilontel.com
Employees:
182
Ian Eldridge Work Experience Details
  • Epsilon Telecommunications
    Voice Network Engineer
    Epsilon Telecommunications Aug 2020 - Present
    London, England, United Kingdom
  • Denian Limited
    Director
    Denian Limited May 2020 - Present
    London, England Metropolitan Area
    It has been an adventure in the last few years and it is a shame it has ended at SmartIPX but ultimately I think that we delivered a good service with fast responses and dedication to the customers which is something that I pushed and "made a difference". Responses inside 15 mins maybe becoming more available now with live chat and other advances but we were delivering that 10 years ago and I was pivotal in pushing and maintaining that.It is that same "can do", multi-tasking and responsive attitude that I bring to my new venture which is to provide support on voice services/products to customers within my own portfolio. At present there is only me but because of the reduction in overall workload this gives me the opportunity to explore new avenues and assist in a more hands on way with customers that have specific projects or jobs that need doing. I know this is not where I have traditionally supported you but it is where my skills lie.I believe that I can provide you with the same level of support as you were getting before which is a rapid response and action to any question, query or action and would welcome the chance to provide any services that you feel Simple Telecom may require. You know that, to coin a Tory election quote "I will get it done!" and report back in a timely manner.I am at a start of a journey but believe I have the qualities to make it work and ideas for the future are firstly to move into (very) local office followed by the introduction of other services that are closely aligned with existing business and additional staff. It is going to be exciting! and I'd love to take you on the journey with me. My new company details are Denian Ltd and you can find us at www.denian.co.uk but don't expect too much there right now. My phone number remains the same.In short, if you need anything then do not hesitate to contact me.
  • Global Network Operations Ltd
    Technical Services Manager
    Global Network Operations Ltd Jan 2010 - Apr 2020
  • Smart Ipx
    Technical Services Manager
    Smart Ipx Jan 2010 - Apr 2020
    Docklands, London
    Oversaw all technical elements of the Voice side of the business. Integrated with customers, team members and managers and - Covered everything voice related as well as training and documentation.Unfortunately Covid-19 claimed SmartIPX due to the massive drop in revenue from call centre traffic but 10 years of experience nonetheless.
  • Quescom
    Support Technician
    Quescom 2006 - 2009
  • Mmg Communications
    Operations Manager
    Mmg Communications 2005 - 2006
  • Streamdoor
    Operations Engineer
    Streamdoor 2003 - 2005
  • Dimension Data
    Operations Engineer
    Dimension Data 2003 - 2004
  • Global Telesystems
    Operations Engineer
    Global Telesystems 1999 - 2003

Ian Eldridge Skills

Voip Sip Telecommunications Ip Managed Services Unified Communications Telephony Wireless Isdn Cisco Technologies Computer Network Operations Data Center Wan Qos Cloud Computing Switches H.323 Sla Cisco Routers Ethernet

Ian Eldridge Education Details

  • Maidstone School For Boys
    Maidstone School For Boys
  • Palace Wood
    Palace Wood

Frequently Asked Questions about Ian Eldridge

What company does Ian Eldridge work for?

Ian Eldridge works for Epsilon Telecommunications

What is Ian Eldridge's role at the current company?

Ian Eldridge's current role is Voice Network Engineer at Epsilon Telecommunications.

What is Ian Eldridge's email address?

Ian Eldridge's email address is be****@****ail.com

What schools did Ian Eldridge attend?

Ian Eldridge attended Maidstone School For Boys, Palace Wood.

What skills is Ian Eldridge known for?

Ian Eldridge has skills like Voip, Sip, Telecommunications, Ip, Managed Services, Unified Communications, Telephony, Wireless, Isdn, Cisco Technologies, Computer Network Operations, Data Center.

Who are Ian Eldridge's colleagues?

Ian Eldridge's colleagues are Marianne L., Charlotte Bellett, Georgi Ivanchev, Vasil Marin, Neil Petrie, Vasko Vasilev, Ivayla Kuzmova.

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