Ian Essai Email and Phone Number
Ian Essai work email
- Valid
- Valid
Ian Essai personal email
As a Vice President at ESP Global Services, I lead the global service delivery and operations for IT solutions across multiple industries and regions. With over 20 years of executive experience, I have a proven track record of enhancing organizational design, driving performance, and securing revenue for client services.I have introduced new customer-facing methodologies, restructured the organization, and implemented various programs to improve service quality, efficiency, and cost reduction. I have also designed and operated a global service delivery management function, reduced the number of major incidents, and managed customer escalations with a hands-on approach. I am passionate about service delivery and committed to continuous improvement and alignment with business objectives. I am also a mentor and supporter of women in business and a strong communicator and presenter.
-
Vice PresidentEsp Global Services Jul 2023 - PresentReading, England, United KingdomAppointed VP for Global Service Delivery & Global Operations. -
Vice PresidentEsp Global Services Jan 2023 - PresentReading, England, United KingdomAccountable for Service Delivery which includes customer relations, continuous improvement and being responsible for the profitability of the business. This role brings together the Global Operations which includes field services, onsite services and augmented services through partners covering non-legal entities around the globe. • Introduced new customer facing methodologies to turn around poor performance and secure revenue. • Restructured the organisation bringing together Service Delivery and Operations removing artificial demarcation boundaries and improvement working practice and efficiencies.• Driving cost reductions through process improvements and aligning resources.• Introduced various programmes to enhance customer service and key stakeholder management.
Ian Essai Skills
Frequently Asked Questions about Ian Essai
What company does Ian Essai work for?
Ian Essai works for Esp Global Services
What is Ian Essai's role at the current company?
Ian Essai's current role is Vice President @ ESP Global Services | Global Operations Leader.
What is Ian Essai's email address?
Ian Essai's email address is ian.essai@hp.com
What skills is Ian Essai known for?
Ian Essai has skills like It Service Management, Outsourcing, Service Delivery, Itil, Service Management, It Strategy, It Outsourcing, Change Management, Data Center, Business Process Improvement, Management, Business Transformation.
Who are Ian Essai's colleagues?
Ian Essai's colleagues are Darlam Menezes, Elmer Hiory Shirata Costa, Priyanka Pardhe, Igor Ramírez Bonevic, Brid Mcgrath, Jaipal Singh, Alexandra Green.
Not the Ian Essai you were looking for?
Free Chrome Extension
Find emails, phones & company data instantly
Aero Online
Your AI prospecting assistant
Select data to include:
0 records × $0.02 per record
Download 750 million emails and 100 million phone numbers
Access emails and phone numbers of over 750 million business users. Instantly download verified profiles using 20+ filters, including location, job title, company, function, and industry.
Start your free trial