Ian Gitahi Email & Phone Number

Professional in Flight Operations with 13 years expertise on a fast-paced International Airline. Customer- focused and passionate about providing world-class service during all aspects of the flight. Proven leadership skills with attention to detail. Loyal, dependable and friendly.

Listed skills include Transportation and Airlines.

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  Flight Operations

  Kenya Airways

  Apr 2011 - Present - Nairobi, Kenya

  - Identify, document and analyze cabin maintenance issues and promptly report findings to the Pilot-In-Command.- Ensure adherence to KCAA and company regulations, use mediation training to defuse high-level situations.- Conducted pre-flight safety checks of cabin emergency equipment, including safety briefing of passengers before flight.- Oversee the maintenance of comfort, safety and security of all passengers by utilizing a client-centered work ethic.- Interact with patrons and attend to the needs and requests of all travelers, prioritizing safety in all flights.