Ian Gregory

Ian Gregory Email and Phone Number

Customer Service Representative at John Brooks Company Limited @ John Brooks Company Limited
mississauga, ontario, canada
Ian Gregory's Location
Burlington, Ontario, Canada, Canada
About Ian Gregory

Customer focused, Effective communicator, Proven interpersonal skillsEnthusiastic, Self-motivated, Innovative problem solver, Goal orientedCreative thinker, Active listener • Years of hands-on experience in Territorial Management and Relationship Building in both an Inside and Outside Sales position, Team lead, purchasing experiences and expediting skills• Excellent written and oral communication skills• A history of Technical Training that includes Electrical/Electronic trouble shooting and configuration, Mechanical Drafting & Blueprint reading and PC Hardware and Software configuration• Strong organizational, multi-tasking, and time-management skills.• A passion for learning and an ability to work in a fast paced environment.• Strong customer service and interpersonal skills.• Proven ability to work independently and as a team member.• Strong computer skills in Excel, Word, Outlook and the Internet.• Ability to be flexible and work analytically in a problem-solving environment.Product & Manufacturing Experience: NEMA Rated Electrical / Industrial Enclosure, 19", 23" & 24" Racks, Power Bars, Panel Air Conditioners, NEMA Rated 1 & 3 Phase Distribution Transformer, Control Transformer, Motor Starting Transformers, 1 & 3 Phase Auto Transformer, Wiring devices, Electronic Plastic and Die cast Enclosures and AC/DC Power Supplies.Process Instrumentation - Pressure, Flow (Mag & Vortex), Level Transmitters and Digital Chat Recorders, Level Radars, GWR, Switches, Gas Detection Transmitters, Safety Relief Valves

Ian Gregory's Current Company Details
John Brooks Company Limited

John Brooks Company Limited

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Customer Service Representative at John Brooks Company Limited
mississauga, ontario, canada
Website:
johnbrooks.ca
Employees:
167
Ian Gregory Work Experience Details
  • John Brooks Company Limited
    Customer Service Representative
    John Brooks Company Limited May 2021 - Present
    Mississauga, Ontario, Canada
  • Contro Valve
    Technical Inside Sales Representative
    Contro Valve Mar 2016 - Aug 2020
    Burlington, Ontario, Canada
    Reported to the Ontario General Mgr., administrating cost estimates and profit margins for purchase for resale items, coordinated delivery schedules for municipal and industrial projects• Responsibilities included specifying, quoting and ordering industrial valves, measurement instrumentation for a range of industries and process measurement applications.• Instrumentation included Yokogawa - Pressure, Flow, Level, Transmitters and Digital Chart Recorders VEGA - Level Radars, GWR, Switches and MSA/General Monitor Gas Detection Transmitters. • Valves Included Consolidated & Apollo SRV
  • Universal Air
    Sales & Marketing
    Universal Air Jul 2014 - Jan 2016
    Ajax, Ontario, Canada
    My responsibilities include Sales and Marketing of HVAC equipment and services towards the development and expansion of a residential customer base, Management of Office Data & Communication infrastructure with the intent to improving / expanding services and reduce operational costs.• Developed a residential advertising strategy which lead to an expansion in residential customer base.Sized, quoted & scheduled residential installations.• Procured and expedited deliveries of both commercial and residential HVAC equipment.Developed sales flyers, brochures and coordinated the print advertisement.• Improved and expand Data and telecom services and reduce operational costs by 60% by employing a Hosted VOIP Phone System.
  • Abf Custom Mfg. Inc. & Air Management Inc
    Project & Marketing Supervisor
    Abf Custom Mfg. Inc. & Air Management Inc Oct 2010 - Apr 2014
    Mississauga, Ontario, Canada
    Lead a team to develop a brand for a range of products that would enable ABF to utilize excess manufacturing capacity, and provide a standard product to service an existing market.• Created a catalogue with a competitive product scope and part numbering scheme.• Designed marketing materials and sales strategies• Supervised engineering and oversaw manufacturing related to the project.• Worked with engineering and a consultant to capture R&D cost to be claimed for the S.R.E.D. Tax credit to recoup a majority of the development cost.• Sourced all components and developed supplier base.• Responsible for price negotiations, purchasing and expediting with suppliers.• Developed an Excel based quote package for AMI, with the ability to price an infinite range of Fire Dampers, Smoke & Fire-Smoke Damper sizes. Derived from multiple price charts, calculations and customer discounts, the package reduced turnaround times from 10 to 15 minutes down to 30 seconds per damper size. Enabling verbal quotes, while giving a professional looking hard copy to send out.
  • Hammond Manufacturing Ltd.
    Technical Sales Representative
    Hammond Manufacturing Ltd. Nov 2001 - May 2009
    Guelph, Ontario, Canada
    Held several positions with Hammond Mfg. Technical Sales Representative - Managed Central and SW Ontario sales ($3.5 million in annual sales at it peak), supported distributor channel through trade shows, counter days and joint calls, provided sales support with sampling, pricing and presentations, Prospected for and maintained business at the end user level.• Executed sales plans to achieve or exceed targets• conceptualized, developed and implemented sales programs to assisted distributors in recovering lost business and become more competitive. The latest program was responsible for recovering over $500,000 in lost sales within its first two years while with Hammond.• Successfully closed contracts worth over $275,000 in Air conditioners in my last years at Hammond• Developed and maintained relationships with OEM’s, End-users and Distributors, increasing access, sales and meeting or exceeding sales forecasts• Expanded distributor inventories, increasing sales and customer satisfaction with fewer open orders • Conducted training seminars and product presentations to end users and distributors to increase brand recognition, product familiarity and sales• Coordinated routinely with inside sales resulting in more effective and seamless sales transactions• Reported on market activities and trends in order to forecast future activities.
  • Hammond Manufacturing Ltd
    Project Estimator
    Hammond Manufacturing Ltd Jul 1988 - May 2009
    Guelph, Ontario, Canada
    Project Estimator - Administered cost estimates and profit margins for non-standard and purchase for resale items, coordinated production and delivery schedules for municipal and industrial projects nationally• Managed OEM product sales and generated progressive price tables, resulting in more consistent pricing, increased production volume and sales while maintaining an equitable profit margin• Issued timely and competitive quotes based on market feedback, increasing sales and market share of non-standard products
  • Hammond Manufacturing Ltd
    Technical Inside Sales Representative
    Hammond Manufacturing Ltd Jul 1988 - May 2009
    Guelph On
    Managed all inside sales functions for territories throughout the Midwestern, Western US, South-eastern Ontario and Quebec, Coordinated sales effort with U.S. Manufacturers Representatives, US Territorial Mgr. and Canadian Regional Sale Representatives.• Provided technical assistance matching needs to products, instilling confidence in solutions and reducing returns• Produced timely and competitive quotations for Municipal and industrial projects, resulting in increased sales• Acted as customer liaison between, engineering, distribution and manufacturing, ensuring timely deliveries based on customer requirements• Created Hammond’s current alphanumeric numbering system for RMA’s, quotations and special part numbers, allowing for a dynamic increase in numbers without repeat or increasing the number of digits.• Designed a quotations log, later used on the Intranet by all inside sales reps, allowing for more visibility of quotes internally and improved price consistency for multiple R.F.Q.’s on projects
  • Image Micro Systems
    Sales Representative
    Image Micro Systems Jul 1987 - Jun 1988
    Waterloo, Ontario, Canada
    • Managed Waterloo Ontario Regional sales of IMAGE P.C.’s, • Developed and maintained sales levels
  • I.E.S. Business Products
    Technical Service Representative
    I.E.S. Business Products Jun 1986 - Jul 1987
    Waterloo, Ontario, Canada
    Resolved technical and operational issues with Cannon office equipment.

Ian Gregory Skills

Sales Account Management Negotiation Strategic Planning Customer Service Manufacturing Purchasing Expediting Marketing Product Development S.r.e.d Windows Xp Windows Vista Windows 7 Windows 8.1 Microsoft Excel Microsoft Word Outlook Power Point Microsoft Publisher Customer Retention Customer Acquisition Sales Management Sales Operations Key Account Management Pricing Direct Sales New Business Development

Ian Gregory Education Details

  • Conestoga College Of Applied Arts & Technology
    Conestoga College Of Applied Arts & Technology
    Business Management
  • Canadian Business College
    Canadian Business College
    Information Technology
  • Conestoga College Of Applied Arts & Technology
    Conestoga College Of Applied Arts & Technology
    Electronic Engineering

Frequently Asked Questions about Ian Gregory

What company does Ian Gregory work for?

Ian Gregory works for John Brooks Company Limited

What is Ian Gregory's role at the current company?

Ian Gregory's current role is Customer Service Representative at John Brooks Company Limited.

What schools did Ian Gregory attend?

Ian Gregory attended Conestoga College Of Applied Arts & Technology, Canadian Business College, Conestoga College Of Applied Arts & Technology.

What skills is Ian Gregory known for?

Ian Gregory has skills like Sales, Account Management, Negotiation, Strategic Planning, Customer Service, Manufacturing, Purchasing, Expediting, Marketing, Product Development, S.r.e.d, Windows Xp.

Who are Ian Gregory's colleagues?

Ian Gregory's colleagues are Eric Bourgouin, Louis-Philippe Malo, Samih Kabalan, Karl Pasternak, Alexandre Croteau, Vippansingh Lalat, Pmp®, Michael Black.

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