Lead Field Service Engineer over TX for Ultimate Medical Services• Installing, upgrading, troubleshooting and performing routine maintenance on various pieces of radiology equipment.• Working with hospitals networking and CR equipment• Responsible for growing the Houston area’s company base by customer service, expanding existing business and sales .• Detailed service reports on all installation and repair visits. • Provide training and support for a team of service engineers.• Scheduling and dispatching of employees to both service and installation calls. • Resolve customer issues and work closely with my team to ensure that the issues have been resolved. • Provide technical support and customer service to our clients. • Build relationships with support staff in order to bring cohesiveness to the team. • Interface with various original equipment manufacturer(OEM)s technical support teams to facilitate trouble shooting processes and repair of equipment• Calibrate the equipment for proper image quality• Perform and manage large and small equipment installs• Facilitate software and product updates to OEM standardsCertication:Konica Minolta MedicalNetworkingPrintlink I, II, IV, VDrypro 722, 750, 750, 832, 873 MammoReguis 110, 170, 190, 210Aero DrCS-7Image PilotCS-3 Mammo/210 MammoCS-2Livingston Box/MammoForesight ImagingTIMS BoxCarestreamOmnivue/VitaGenesis Digital ImagingOmnivueAcquisitionPACSVieworksVivex Wireless DR Panel with WorkstationExtra Equipment Experience:Philips Portable/ DRPhilips CTCanon DRPACS-Raypax & AspyraToshiba CT