Rebuilt gogoro online store user experiences and operation infra structure to increase conversion rate and reduce operation cost. Oversee GoShare and gogoro online store daily performance, cost and customer complaints.Built collaborative relationships with internal and external stakeholders.

Lead a team over 60+ employee include logistics, dispatch and maintenance team.Deploy GoShare operation team from 0 to 6 cities with 6000+ Scooters.

Launch Taoyuan and Taipei city and build two cities logistics team with 24/7 basis. Lead logistics and maintenance team of 48 members to provide customer had a clean,safety and full of energy scooters. Responsible for 4000+ Scooters 24/7 operation including swap, dispatch and maintenance team.Manage 4 different vendor to support daily operation.Operation expansion strategy planning.

• Financial process planning, establishment and execution.• Organizational department function planning and integration.• Operation system design, planning and execution• Seek for new customers and ensure that the logistics service level targets are met and actions are taken in the event of poor performance or escalations• Integrate multiple logistics services include in customs clearance, vehicle distribution, LTL distribution, warehousing services and free trade zone operations.• Calculate the costs to design and promotion sales products .• Monitor daily operation of all business and build report system to fix any problem immediately.• Propose solutions for different customer needs and monitor them at any time to maintain customer satisfaction.• Self-owned vehicle distribution planning to build, schedule, and modify information systems to meet demand.• Overseas branch office contact, business cooperation and promotion of business.• Lead the team to overcome problems and achieve the goals set.• E-commerce peak season planning.

• E-commerce warehouse planning and monitor daily operation.• To provide integrated logistics solutions, dedicate operation team, as well as Tailor- made IT solutions & reporting services for clients.• Monitor daily operation of customs clearance, transportation and distribution.• Seek for new customers and ensure that the logistics service level targets are met.• Integrate third-party logistics providers to enhance service level.• Simplify the operation process, reduce operation complexity and improve the learning efficiency of new staff.• Restructure transport process to increase efficiency of vehicle and find operating problem to reduce labor cost.• Combine cross border clearance and transportation department increase personnel output value and cost control.• Project of auto volume measurement machine planning and fix the bugs to make sure that can met operating requirements.