Ian Jackson Email and Phone Number

Responsible for planning and coordination of the deployment of NATO CIS personnel and equipment supporting multinational exercises at the tactical level.

Coordination of support requests for 6000 clients¶Coordination of VIP support requests¶Liaising with intergovernmental organizations on a variety of Information Technology support issues; Server Network Administration, Network Administration, Telephony, and mobile device support. ¶Counseled, trained, and developed of 23 subordinates including 20 military, 3 public servants¶Responsible for drafting Public Service annual reviews (PSPM) Employee task, project, and vacation scheduling and deconfliction¶Employee development¶Grievance mitigation ¶Employee dispute resolution¶

Investigate and report security incidents¶Coordinate with higher formation security officers¶Implement security orders¶Inform users about security measures and orders¶Supervise and coordinate the clean-up remediation of large-scale security and malware incidents. ¶Provide information security advice and recommendations to managers¶

Responsible for the team tasked with client support and first level system and network administration. ¶Responsible for client hardware and software support¶Responsible for network configuration including inline network encryptors¶Provide support to secure voice, video, data, and fax devices¶Responsible for the life cycling and maintenance of all client-facing hardware ¶

As the lead Information System planner, I coordinated with my US counterparts to provide a solution for information exchange between the Canadian and US Army for Exercise SPECTRAL RAM 2017. ¶As the lead IT planner, attending multinational exercise planning conferences providing input on Canadian requirements ¶Worked with Canadian and American authorities to gain approval for new general-dynamics developed information exchange system ¶Developed and coordinated exercise manning requirements. ¶Developed exercise network plan, incorporating multiple locations including CFB Edmonton Alberta, Joint Base Lewis-McChord - Washington state and Schofield Barracks, Hawaii.¶Supervised the deployment of exercise information systems at Joint Base Lewis-McChord¶Provided technical advice to the 1 CMBG Signals Planning officer on a wide range of Information System related matters¶Provided Commanding Officer, 1 CMBG Headquarters and Signals Sqn technical advice related to the maintenance and deployment of tactical information systems. ¶Coordinated and advised junior IT technicians on career development and opportunities within the Canadian Forces.¶Coordinate and supervise brigade-level tactical network training events¶Ensured the availability of a rapidly deployable Information System for immediate response units in support of domestic operations ¶

Lead IS support personal for the Headquarters element for the Canadian response to Calgary Floods¶In charge of the deployment of the tactical network and server (TACNET) component of the Army Land Command Support System (LCSS). ¶Created IP and networking plans for Brigade level exercises, incorporating mobile and static headquarters elements over Line of Sight (LOS) and Beyond Line of Sight (BLOS) bearer links ¶Responsible for the creation of the Tactical networking training package for junior technicians¶Supervised the deployment tactical network in inclement conditions¶Created the exercise Operation database plan and supervised its provisioning¶Supervised pre-exercise drills including provisioning of virtual machines and data stores to support enterprise applications such as Chat, Email, Sharepoint, and positional awareness.¶Supervised the provisioning of 300+ TACNET clients, ensuring standards compliance. ¶Supervised helpdesk functions in garrison and on exercise