Critical thinker, Communicator and Experienced Leader of Operations, Change and Programmes/Projects, with a vast array of technical and core skills. I am a tried and tested leader of change, delivery, Projects, Programmes, governance, operations and people with a wealth of experience, backed from my extensive career in the Civil Service and non-profit organisations. I have the operational know-how to make change come alive & strategic vision to lead.I care about what I do and have accumulated many skills through my vast work experience, including; Complex business and service design in large organisations. Operational delivery in large, multi-disciplined structures. Experience in multiple change/operational methodologies, including ITiL, LEAN and Agile. Natural leadership and performance improving abilities. Continuous Improvement mindset. Vast experience of complex stakeholder management internally and externally, including risk and contract management Proven record of making improvements to performance in a collaborative and innovative way, across different levels of performance matrix and operational governance. Experience in writing business plans, recommendation documents, briefings and option papers for a variety of levels of management, right up to Director level. Ability to design and manage vast change portfolios. Stakeholder and partnership engagement style that achieves aims and long-term beneficial relationships. Passion and flair to inspire colleagues. Extensive HR experience. Confident in heading-up leadership organisation structures (1000+ members) with a vast number of employees within my span of control. Nurturing Coaching skills with an awareness of diversity amongst colleagues, especially in their learning style, adapting my leadership delivery to suit. Ability to source, filter, analyse and extrapolate data from various sources. Making the complex easy to understand. Excellent IT Skills and proficient in numerous applications inc. Microsoft and Google applications. Resource planning and complex workflow management skills.