Ian Landstrom Email & Phone Number

Wheaton, Il, Us

Glen Ellyn, Illinois, United States

During my tenure at the club, I completed over 600 loops while working an average of 65 hours per week. In addition to my operational responsibilities, I consistently provided excellent customer service by offering advice and answering questions, ensuring a positive and engaging experience for all customers.

Oakbrook Terrace, Illinois, United States

As a Store Operations Manager, I managed inventory levels and shipping logistics for a product portfolio valued at $150,000. I consistently adapted to shifting priorities by adjusting product shipments to meet fluctuating demand. Additionally, I successfully recruited and onboarded three new employees, addressing labor shortages and improving overall store efficiency. Throughout the year, I collaborated with the team to enhance customer service and sales efforts, ensuring smooth day-to-day operations and meeting the store's goals.

Oxford, Ohio, United States

I promoted course packs designed to provide essential resources for success in challenging business classes. Through strategic marketing efforts in student classrooms, I successfully sold 40 course packs, generating $2,000 in revenue while helping students access valuable academic materials.

Oxford, Ohio, United States

I led a team to develop an innovative solution aimed at increasing the Net Promoter Score (NPS), which successfully placed us in the top 50 out of 400 teams. By leveraging SQL, I examined the company’s database to identify areas where NPS quality scores were lacking, enabling targeted improvements that positively impacted customer satisfaction.