Proven success overseeing and streamlining operations, pipeline activities, key trends, and opportunities to drive continuous process efficiencies. Demonstrated expertise utilizing various loan operations systems and possessing up-to-date knowledge of all product types and regulations/guidelines. Well known for assessing and eliminating potential issues, leading roll out and consistent enhancement of various products, and conducting several audits, while ensuring timeliness. Articulate communicator with ability to establish strong professional relationships with all levels of management and executive stakeholders. Bringing exceptional coaching, interpersonal, and team leadership skills to inspire, and business skills to provide superior client service.
Listed skills include Cold Calling, Customer Service, Direct Sales, Sales Management, and 10 others.