Trilogy Partners is a recruitment specialist operating within the FinTech, InsurTech, and digital sectors. We collaborate with venture capitalists, accelerators, incubators, and fast-growing firms to source high-performance candidates for critical roles on a global scale. Our state-of-the-art sourcing tools and extensive networks enable us to engage with top talent in the marketplace, ensuring a high level of success in fulfilling recruitment mandates.Our areas of expertise encompass:• Blockchain, Web 3 and De-Fi• Open-Source Development across various frameworks and technology stacks• Payment Systems• Telematics• On-Demand Insurance• Machine Learning and Artificial Intelligence (AI)By focusing on these specialized areas, we provide targeted recruitment solutions that cater to the specific needs of the industry, staying at the forefront of advancements within the FinTech, InsurTech, and digital domains.As a Senior Consultant I am responsible for providing research activities on retained and exclusive searches with a focus in the Blockchain and De-Fi sectors globally.

• Senior project lead for community consortium pilot of NCS government initiative• Overall responsibility for charity governance and trustee board development• Financial system implementation. Management, system controls, budgeting, reporting and forecasting• Human Resource management / Payroll• IT system implementation and management / Salesforce CRM / Microsoft 365 / Marketing / Website• Facilities management

• Trading and facilitation advice on behalf of clients• Liaising with transport, shipping and insurance companies• Devising ‘hedging strategies'• Business development with key clients and international trading partners• Price negotiation, product specification and delivery logistic planning• Researching new business openings

• Delivered comprehensive analysis of operational division covering systems, consultant efficiency, client servicing and revenue opportunities. All recommendations were presented at board level and written into the company business plan for implementation.• Successfully identified improvements in quality control and scripting processes to achieve a 30% improvement in productivity across operational teams.• Delivered scoping documents for the development of bespoke tools designed to deliver circa £1.7m increase in consultant operational revenue.• Delivered a ‘Best Practice’ procedural document designed to improve operational standards and client servicing across the business.

• Management of operational teams within 10 Implant office locations in the Law, Finance and insurance sectors – portfolio circa £40m.• Responsible for maintaining high-touch exceptional service delivery across all sites.• Management of 3 home working / remote teams and ensuring seamless service delivery across all teams.• Development and implementation of home working / remote team strategy. Managed company policies and procedures across all implant sites.• Working closely with Commercial team on business objectives to maximise productivity and improve income revenue streams.• Assisted in development of Performance Review system which successfully achieved a 20% reduction in client spend and 20% improvement in consultant income. • Recruitment, conducting appraisals, monitoring team performance, key objective and target setting.• Communicating key business information to BT managers via regular meetings. • Working with management team on operational strategy and innovation.• Regular client liaison, management of service issues and participation in client review meetings. Providing assistance to Account Management team on client SLA’s and business plan objectives.

• Technical Operations lead on GDS migration team responsible for system delivery, training, back office integration and operational transition.• Development and delivery of consultant training programmes for bespoke front office booking systems RAMSES and iQ. • Management of ticketing department, maintenance and distribution of negotiated airline contracts across various channels.• Management of internal quality control system CORRE, programming and operational staff training.• Workflow management analysis to identify opportunities for improvement in operational efficiency and back office integration.• Management of online booking tool – Get There. o Management of supplier relationship and service contract.o Online Implementation and client adoption strategy.o Client site building and client policy integration.o Programming and back office integration.o Development and delivery of client / consultant training programme.• Development of bespoke reservation systemo Key developer responsible for operational scoping, programming and implementation of RAMSES/i-Q reservations system.o Day to day system support for operational staff.o Development and delivery of systems training for existing operational staff and new recruits.o Instrumental in the standardisation of operational processes to assist with back office integration.