Ian M. Smith Email & Phone Number

Greater San Diego Area

Greater San Diego Area

• Assist marketing channel managers in development of regular reporting resources, strategic campaign planning, and analyses of campaign performance (Omniture, Excel, Tableau)
• Identify high-value customer segments based on cohort analyses and RFM models to facilitate the development and implementation of personalized promotional offerings (SQL, Tableau, Microsoft)
• Ad-hoc analyses of marketing and sales funnel to identify opportunities to increase conversion rate and maximize return on… Show more
• Ad-hoc analyses of marketing and sales funnel to identify opportunities to increase conversion rate and maximize return on investment (i.e., ad spend) and optimize product mix Show less

San Diego, CA

• Develop and maintain automated enterprise-wide reporting resources, including associated quality assurance testing, training, and documentation (VS, SQL, WebFOCUS, Tableau, SSRS)
• Build and maintain department-specific key performance indicator (KPI) reporting resources, including vendor fulfillment, product profitability, and sales agent performance (SQL, Tableau, WebFOCUS)
• Manage the Product Backlog, articulating and prioritizing the value of stakeholders’ requests, to provide… Show more
• Manage the Product Backlog, articulating and prioritizing the value of stakeholders’ requests, to provide transparency for stakeholders and developers (TFS, Excel) into the team’s progress and plans
• Implement SQL training program and certification process, acting as trainer and mentor for analysts throughout the organization (SQL, PowerPoint, Word)
• Facilitate ad-hoc analyses of sales performance and/or business processes, leveraging historical data to provide recommendations based on these root cause analyses yielding considerable cost-savings Show less

Greater San Diego Area

Design and develop dashboards for business users utilizing Tableau to display analytics solutions in alignment with business requirementsQuality assurance testing to ensure accuracy and consistency in reportingTrain business users on how to effectively access and utilize reports and reporting tools by providing report demos and documentation, including a.

Greater San Diego Area

Train and mentor lab team members in scope of project and statistical analyses to ensure the research project proceeds smoothly in a timely fashionAnalyze and manage multinational databases to investigate the antecedents and consequences of person-environment fitDevelop and manage research literature database, using the software program EndNote to.

Greater San Diego Area

Train 40 students/semester in research methods, proper APA format, and statistical analyses (SPSS)Grade weekly assignments and provide constructive feedback in a timely fashion

Managed client relations and job procurementMaintained goodwill through periodic updates and meetings

Greater San Diego Area

Service and maintain existing advertising accounts, generate new accounts, and ensure all ads were approved and paid for prior to printMaintain and organize accurate account book of scheduled ads, and met all deadlines assigned

Greater San Diego Area

Analyzed data from 36 hospitals in Southern California and Arizona to create feedback reports for each of the hospitals outlining predictors of stress, outcomes of stress, and factors that may protect nurse managers from negative effects of stressManaged and develop EndNote References databasePresented results of Nurse Leader Stress Study at Student.

Temecula, CA

Supervised and managed a team of 8-20 staff members to collaboratively set up, service, and break down service areas including guest tables, buffets, bars, reception areas, and scullery areasExecuted Event Orders created by sales team and teamed up with various winery departments including tasting room, kitchen, event management, and event staffCoordinated.

Masters Of Science, Industrial/Organizational (I/O) Psychology

Activities and Societies: Society for Industrial and Organizational Psychology, Society for Human Resource Management, Applied Psychology.

Bachelors Of Science, Business Management

Activities and Societies: University Honors Program Provost Scholar Sigma Alpha Mu Phi Eta Sigma International Business Society Order of.