-Started at Siemens in the Customer Service Leadership Development Program in the High Voltage Motors division.-Learned business processes and created standard documentation-Developed understanding of electric motors and their applications-Researched parts and past sales orders for customer services cases in Salesforce Lightning-Created quotations in SAP for spare parts to be sent to customers-Created sales orders in SAP to be sent to the shop floor-Developed recommendations for improving the shipping process-Built relations with engineering and service departments to discuss new processes and concepts-Working with a hybrid model

▪ Verifying order accuracy for the orders that me and my fellow delivery drivers will deliver safely and in a timely manner.▪ Preparing workspaces and aiding in store duties towards contributing as a team member including but not limited to: cleaningworkspaces, preparing fresh ingredients, washing and sanitizing dishes, acquiring pizza boxes, and tending the oven.▪ Assisting ordering customers with quality service and timeliness internally or externally, providing information aboutspecials and the menu.▪ Making and fulfilling orders placed through the store against quality standards and customer expectations, focusing onprocedure and proper ingredient placement to ensure customers receive quality food in a timely and effective manner.

▪ Verified all orders for accuracy against quality standards and delivered orders to customers in a safe, courteous, andtimely manner while working as a member of a team.▪ Demonstrated dependability by supporting other workstations, following proper delivery procedures, helping to maintainorganized, safe, and clean work areas, and complying with safety and security standards at all times.▪ Committed to meeting the needs and expectations of Papa John’s internal and external customers, ensuring delivery ofhigh-level customer service and customer satisfaction.▪ Positively contributed to an atmosphere of teamwork, energy, and fun.

▪ Displayed strong communication skills to courteously greet guests, take orders, and explain / suggest menu items.▪ Employed excellent organizational skills to prepare, assemble, and serve dining and drive-thru customers.▪ Honed teamwork and leadership capabilities in a positive, fast-paced, people-focused work environment.▪ Utilized superb problem-solving skills to help resolve customer complaints as they arose.