Ian Mcandrew Email & Phone Number

Canada

Calgary, Alberta, Canada

Managed unionized staff environment with Supervisor and Team leaders to ensure orders and the warehouse was maintained daily Established procedures for inventory management, order processing, and customer service. Oversaw and monitored departmental operations and employee activity in support of business objectives. Implemented strategic business objectives, strategies and plans in support of company's strategic goals.

Calgary, Canada Area

Redesigned warehouse, EWP and lumber yard to improve picking accuracy/pick times and maximize space with location mapping. Restructured shipping and receiving functions for efficiency and ease of tracking. Ensured compliance with all safety regulations in the workplace to protect personnel and assets. Developed and implemented policies and procedures to optimize operational performance and quality assurance.

Calgary, Canada Area

Designed and developed policies and procedures in all areas of the company including Financial Management, Human Resources, Governance, IT, Operations Management, and Health & Safety. Created and implemented Business Continuity plans for each area of the business to ensure the projects required were followed and completed on schedule

Calgary, Canada Area

Facility Administrator and Lead Auditor for ISO 9001-2008 for the Calgary Distribution Center. Completed 100% rating on the 2013 ISO 9001-2008 Recertification Audit. Developed procedures to streamline efficiencies in all areas of the facility including receiving, material handling, order picking, safety and security. Maintained an inventory that was at 99.95% accurate and all stock was accounted for.

Calgary, Canada Area

Managed the distribution center for the 144 Fields (now Dollarama) stores across Canada. Developed procedures to streamline efficiencies in all areas of the facility including receiving, material handling, order picking, safety and security. Developed and implemented a cross-dock method for handling all stock for stores and DC’s. Created a cycle counting process for monthly inventory counts to minimize errors

Calgary, Canada Area

Developed and Implemented a Lift Equipment Training program for all of the Calgary Distribution and Warehouse staff employees. Developed a cycle counting process for monthly inventory counts to minimize overtime. Worked with management to reorganize the facility policies and procedures for ISO 9001 and Health and Safety for COR compliance.

Store # 7076 Beacon Hill, Calgary, Canada Area

In-Store trainer on Back-End Operational departments (pack-out, pack-down, receiving, inventory, return to vendor), and Lift truck trainer. District Trainer for Inventory Management Associates (product ordering, inventory counts, pack-down). Ran two successful inventories with the lowest amount of shrink in the district for 2007 and 2008.

Primary, Jr / Sr High And Special Needs Schools, Calgary, Canada Area

Handled front line IT issues for staff and students Configured Active Directory, Group Policy Objects and Microsoft Exchange Server. Maintained and administered computer networks and related computing environments.

7 Alberta Stores And Distribution Center, Calgary, Canada Area

Implemented a major communication upgrade for 8 retail locations to ISDN to improve customer service and prevent downtime. Provided technical support to network users and troubleshot hardware, software, and network connectivity issues.Order picking and receiving, inventory management and RTV clerk. Developed inventory and RTV processes as the business and company grew from 5 to 9 stores

Diploma, Criminal Justice/Police Science, 3.8

Courses: The Criminal Justice System, Resource Management, Particular Forms of Crime, Leading Teams, Deviance and Social Control.

Certificate, Radio And Public Announcing, 3.5 Gpa

Learned fundamental skills required for becoming an effective radio announcer including proper breathing techniques, articulation.