Ian Mccallum Email & Phone Number

Vidalia, Georgia, Us

Chattanooga, Tn, Us

Chattanooga, Tn, Us

Us

Effectively conferred with managers, clients, new hires wage and salary requirements and entered data in Winteam database.Competently job matched and scheduled potential applicants with managers/clients based on monthly staffing needs for the Atlanta District totaling 30,000 contract hours.Professionally maintained strict Applicant Tracking System (ATS) compliance and safeguarded employee data according to corporate and federal regulations.Capably used information from various database systems to develop written reports and oral presentations about the status of vacancies within the district.Developed and maintained positive working relationships between management and 3,000 employees. Acted as a liaison between client, managers and employees regarding employees’ performance status, which resultedin a 90% retention rate.In-serviced employees about HR policies and developed methods for streamlining start up plans for new accounts.Accurately analyzed and prioritized job requisitions as forwarded by Account Manager.Determine suitability of applicants based on the application and personal interviews.Conduct on boarding functions in the assignment area of recruitment and selection, E-verify, drug screening, background checks, assessment testing and ensuring compliance with policies and procedures.

Prepared long – range plans for the community center recreation, planned, organized, and prioritized all program operations.Directed, supervised, assigned, and evaluated work of subordinate program supervisor and maintenance staff, recommended staffing levels and personal changes.Developed policies and procedures for the community center. Scheduled the maintenance and use of the facility; reviews and inspects facility, programs. In addition, operations for safety hazards and other potential problems. Prepared specifications for new equipment and material. Coordinated scheduling the facility with civic groups and private organizations, responds to request for information.

Successfully managed and trained more than 200 employees to include Assistant Managers, Cashiers, Parking Lot Attendants, Drivers and Security staff personnel. Competently supervised the daily activities of employees while professionally coordinating efficient communication across multiple departments.Coordinate facilities, and equipment maintenance and repair services within assigned operations.Recruited and selected the best and most diverse candidates as well as providing ongoing training and career development for staff.Proficiently managed business practices and work flow processes of day to day operations.Effectively communicated practical ideas to supervisors and Department of Aviation (DOA) regarding operations. Accurately managed cash flow, established compliance for standard audit, as well as developed processes and special projects to reduce revenue discrepancies such as bad checks, counterfeiting, and theft.Professionally ensured high levels of customer service satisfaction while promptly troubleshooting customer incidents and complaints.Capably developed an ongoing rapport with Union representatives and members to include adeptly overseeing and reviewing grievances. Cleverly developed and implemented training materials and company policies to include a training procedure manual and an employee reward and recognition program.

Successfully provided technical support to 600 customers daily for Canon office products. Consistently ensured that quality standards were met for customer satisfaction by identifying needs in an efficient manner. Conveyed technical instruction to customers in a concrete and logical manner. Properly escalated customer issues to the appropriate department and directed 65 field technicians accordingly.

Master'S, Business Administration/Human Resources

Bachelor Degree, Organizational Management 2004

Associate'S Degree, Computer And Information Sciences

Education record

Phr Certification