Build and nurture strong, long-lasting relationships with clients, becoming a trusted advisor and main point of contact.Understand clients' business objectives and success criteria, and develop customized strategies to help them achieve their goals.Onboard new clients, guiding them through product/service implementation and ensuring a smooth transition.Proactively monitor clients' usage and engagement to identify opportunities for upselling or cross-selling.Collaborate with internal teams, such as sales, product, and support, to address client needs and resolve issues effectively.Provide ongoing training and guidance to clients, ensuring they maximize the value of their solutions.Conduct regular business reviews to assess client satisfaction, review performance metrics, and strategize for future growth.Identify and mitigate potential churn risks by proactively addressing client concerns and aligning solutions with their evolving needs.Stay up-to-date with industry trends and best practices to offer innovative solutions and insights to clients.Use customer feedback to advocate for product improvements and enhancements that align with clients' requirements.

Canterbury Court is a retirement community located in the heart of Buckhead where we put our hearts into creating a true community. As a faith-based, not-for-profit organization, we reinvest revenue into our community for the benefit of residents and staff. We are Atlanta’s first Life Plan Community (LPC) – what some call a Continuing Care Retirement Community (CCRC).Software Expertise: Active Directory, Salesforce, WorxHub, RCare, Proofpoint, ServiceNow, MS Office 365, MS Excel (Intermediate), Sharepoint, OneDrive, Azure ADHardware Expertise: Ruckus, Cisco Meraki, InTouchLink, Nomadix, Avigilon, Advantage

(SageNet acquired Aware Software in Q1, 2018)SageNet designs, implements and manages fast, secure and reliable networks that empower organizations to achieve their core business objectives. SageNet Acquired AwareSoftware in 2018.Formed by the merger of SageNet, founded in 1998, and Spacenet, founded in 1981, today's SageNet offers a uniquely broad and deep understanding of local and wide area networks, backed by a proven track record of deploying customer-focused technology solutions. SageNet manages communications at more than 160,000 locations for many of the nation's leading retail, healthcare, financial and energy companies, as well as public utilities, state lotteries and government agencies.

Work with our Account Executives, Account Managers, Network Operation's Center, Training Department and Solution Engineers to deploy WLAN/LAN Networks within multiple verticals including Cafes, Hospitality, Travel Centers, Grocery stores and more.- Post Deployment ongoing relationship management- Telecom procurement and planning - Project Planning for WLAN rollouts- Vendor and partner management (pricing/sales, shipment, etc.)- On-premise configuration of Firewall, Switches & Wireless Access Points- Cloud configuration of Firewall, Switches & Wireless Access Points- Remote Troubleshooting/Critical Onsite Problem Solving- WLAN/LAN/BoH Network Migration/Cutover- Decommission of existing WLAN Networks in Production Environment- Planned/Scheduled Migration of BoH Peripheral Systems in Production Environment- Creation of Site Information and Support Documentation for new WLAN network- Transition to Network Operation's Center for end-user supportAccount Management, Customer Service, Enterprise Software, Logistics, Microsoft Office, Retail, Sales, Salesforce.com, Sales Process, SharePoint, Software Documentation, Software Installation, Solution Selling, Troubleshooting, Windows, Wireless, Wireless Networking, Wireless Technologies

Wandering WiFi was founded by wireless technology expertsHeadquartered in Atlanta Ga. Wandering WiFi is one of the leading providers of wireless infrastructure solutions with over 500 customers in the U.S. including airports hospitals grocery chains hotels retail stores and corporate offices. The company was founded in 2003 by former employees of Manhattan Associates NASDAQ MANH a corporate pioneer that first began using and installing wireless networks for the logistics and distribution industry in 1990. Wandering WiFi's product portfolio includes HotSpot solutions and AirWatch a wireless network and mobile device management platform. Wandering WiFi provides software and services to thousands of locations and millions of users to meet the needs of employees partners vendors and guests.