Ian Phyper Email & Phone Number

Calgary, AB, CA

Banff, Alberta, Canada

Food and Beverage Manager for multi F&B outlets.

Banff, Alberta, Canada

Food and Beverage Manager for multi F&B outlets.

Cranbrook, British Columbia, Canada

Konnekt 360 Hospitality Marketing works primarily with independent or boutique hotels and resorts looking to increase their marketing presence without having to hire a full time marketing team.We work also with small, tourism centric businesses to assist them in developing a marketing strategy for the long term without breaking the bank. We offer a free.

Calgary, Alberta, Canada

Using my specialization in Food and Beverage, I am currently working on restoring food and beverage operations at the hotel including banquet and meeting services, gift shop, on-site restaurant/lounge, room service and leasing out available space to prospective food and beverage tenants.

Cranbrook, British Columbia, Canada

• Konnekt 360 Hospitality Marketing (General Manager @ The Baker Hotel)September 2022 – Present – Cranbrook (1 year contract, month 2 month as needed)
• Presently the Hospitality Marketing and General Manager Consultant of The Baker Hotel in Cranbrook, BC.
• General operations of the hotel, marketing and its reservations management platform using Cloudbeds and Whistle.
• Star rating of 9.6 on Google, 8.4 on Booking and 9.2 on Expedia. Canada’s 2nd hotel to be a part of Stash Rewards network of independently owned and operated hotels.
• Strong communication skills, regularly writing contracts, reports, business correspondence, and operations manuals. Transformed a 100-year-old hotel property back into Cranbrook’s best overall rated hotel.
• Strong ability to effectively present information with team members, Tourism partners, guests, and the public.

Vancouver, Washington, United States

Galiano Island

• Worked in the position of General Manager and Strata Manager of The Galiano Inn on Galiano Island, BC. A 20 room/villa oceanfront resort.
• General operations of the hotel, marketing and its reservations management platform using WebRezPro.
• Oversaw operations of a year-round fine dining restaurant, Summer seasonal Pizza Patio, full-service Spa and highly rated wedding and retreat event venue.

Nanaimo, British Columbia, Canada

• Directed the Sales Management of the Bar & Grill and Hostel.
• Forecasting and budgeting annually, as well as maintaining and monitoring business plans.
• Actively participated in business, community, and local civic affairs.
• Maintained proper employer/employee relations.
• Conduct performance evaluations for all department heads and staff.
• Analyzed operating statements and physical inventories for accuracy.

Calgary, Alberta, Canada

• Coordinated and supervised 5 Food and Beverage departments to ensure an environment of high standards of comfort, service, and quality existed.
• Directed the Sales Management of the hotel.
• Forecasting and budgeting annually, as well as maintaining and monitoring business plans.
• Actively participated in business, community, and local civic affairs.
• Maintained proper employer/employee relations.
• Conduct performance evaluations for all department heads and staff.

Calgary, Alberta, Canada

• Actively participated in business, community, and local civic affairs.
• Maintained proper employer/employee relations.
• Conduct performance evaluations for all department heads and staff.
• Adhered to the quality standards established by Alberta Health Services.
• Analyzed operating statements and physical inventories for accuracy.
• Increased revenues from $750K to $1.2 million enabling business to be sold.