Ian Phyper Email & Phone Number

Belize

Calgary, Ab, Ca

Banff, Alberta, Canada

Food and Beverage Manager for multi F&B outlets.

Banff, Alberta, Canada

Food and Beverage Manager for multi F&B outlets.

Cranbrook, British Columbia, Canada

Konnekt 360 Hospitality Marketing works primarily with independent or boutique hotels and resorts looking to increase their marketing presence without having to hire a full time marketing team.We work also with small, tourism centric businesses to assist them in developing a marketing strategy for the long term without breaking the bank. We offer a free 3-hour consultation.Our other services include:Operations and General ManagementRevenue ManagementReservations ManagementAdvanced Photography services including Immersive 360 Aerial video/photography, 360 degree product imagery, professional photography and videography.Tourism Partnership Management through the creation of Tourism Adventure/Restaurant/Community focused stay n play partnerships.Digital and Multimedia Marketing

Calgary, Alberta, Canada

Using my specialization in Food and Beverage, I am currently working on restoring food and beverage operations at the hotel including banquet and meeting services, gift shop, on-site restaurant/lounge, room service and leasing out available space to prospective food and beverage tenants.

Cranbrook, British Columbia, Canada

Konnekt 360 Hospitality Marketing (General Manager @ The Baker Hotel)September 2022 – Present – Cranbrook (1 year contract, month 2 month as needed)• Presently the Hospitality Marketing and General Manager Consultant of The Baker Hotel in Cranbrook, BC.• General operations of the hotel, marketing and its reservations management platform using Cloudbeds and Whistle.• Star rating of 9.6 on Google, 8.4 on Booking and 9.2 on Expedia. Canada’s 2nd hotel to be a part of Stash Rewards network of independently owned and operated hotels.• Strong communication skills, regularly writing contracts, reports, business correspondence, and operations manuals. Transformed a 100-year-old hotel property back into Cranbrook’s best overall rated hotel.• Strong ability to effectively present information with team members, Tourism partners, guests, and the public.• Community recognized strong general management and marketing skills, including time management, information analysis, planning and organizing, decision making, problem solving, and delivery of results.• Continually demonstrate strong financial management, budget management, expense control, forecasting and financial analysis.

Vancouver, Washington, United States

Galiano Island

• Worked in the position of General Manager and Strata Manager of The Galiano Inn on Galiano Island, BC. A 20 room/villa oceanfront resort.• General operations of the hotel, marketing and its reservations management platform using WebRezPro.• Oversaw operations of a year-round fine dining restaurant, Summer seasonal Pizza Patio, full-service Spa and highly rated wedding and retreat event venue.

Nanaimo, British Columbia, Canada

• Directed the Sales Management of the Bar & Grill and Hostel.• Forecasting and budgeting annually, as well as maintaining and monitoring business plans.• Actively participated in business, community, and local civic affairs.• Maintained proper employer/employee relations.• Conduct performance evaluations for all department heads and staff.• Analyzed operating statements and physical inventories for accuracy.

Calgary, Alberta, Canada

• Coordinated and supervised 5 Food and Beverage departments to ensure an environment of high standards of comfort, service, and quality existed.• Directed the Sales Management of the hotel.• Forecasting and budgeting annually, as well as maintaining and monitoring business plans.• Actively participated in business, community, and local civic affairs.• Maintained proper employer/employee relations.• Conduct performance evaluations for all department heads and staff.• Maintained the quality standards established by Best Western Hotels and reviewed these standards with department heads.• Analyzed operating statements and physical inventories for accuracy.• Maintained compliance with all Provincial health, fire, and safety regulations.

Calgary, Alberta, Canada

• Actively participated in business, community, and local civic affairs.• Maintained proper employer/employee relations.• Conduct performance evaluations for all department heads and staff.• Adhered to the quality standards established by Alberta Health Services.• Analyzed operating statements and physical inventories for accuracy.• Increased revenues from $750K to $1.2 million enabling business to be sold.