Ian Pope Email & Phone Number

Park City, Utah, United States

• Prepare financial, marketing and sales projections with ongoing analyses and reporting• Meet financial objectives by preparing strategic and annual forecasts and budgets, including strategies for increasing ticket sales• Develop and implement marketing, advertising, public and community relations programs• Control purchasing and inventory and develop preferred supplier lists• Maintain operations by preparing policies and standard operating procedures• Maintain customer satisfaction by monitoring, evaluating, and auditing food, beverage and service offerings• Recruit, train, schedule, coach and discipline staff (approx. 30)• Communicate job expectations with staff; plan, monitor, appraise and review job performance, plan and review compensation, enforce policies and procedures• Maintain safe, secure and healthy facilities, including enforcing sanitation standards and procedures, complying with health and legal regulations and maintaining security systems• Maintain professional and technical knowledge by tracking emerging trends in the restaurant industry

Greater Salt Lake City Area

FOOD AND BEVERAGE• Ensuring the restaurants deliver best in class - product, service, store presentation, and financials• Developing food and beverage menus for standard operations, corporate catering, and events• Managing food and beverage costings, negotiating supplier relationships, and driving maximum profitability through COG’s, wage management and general expensesPEOPLE AND CULTURE• Building and leading a high-performing F&B management team across locations, including the Head Chef and kitchen staff, and the FOH Manager and service staff• Recruiting, interviewing and inducting staff, providing coaching and direction to team membersOPERATIONS AND COMMERCIAL ACUMEN• Managing and advising key stakeholders regarding multi store operations, timelines, and efficiencies• Working in conjunction with the finance team to assist with payroll processing, invoice collection, approval and supply, cash flow management, forecasting, and budgeting• Planning, communicating and delegating responsibilities to ensure the smooth flow of operations

Sydney, Australia

Account and performance management of of 90+ partner restaurantsIn conjunction with partner restaurants:• Reviewing work procedures and operational problems to determine ways to improve service, performance and safety• Reviewing menus and analyzing recipes to determine COGs, labor and overhead costs• Offering business advice including menu development, staff procurement, and finance management• Consulting on the development of new restaurants and advising on remodeling of current facilities• Implementing environmental management processes to address issues including recycling, conservation, and waste management

Sydney, Australia

• Menu and recipe development, aligned to business objectives and profit margins• Staff management including rostering, assigning staff duties and establishing customer service standards• Inventory management including ordering and stock control• Monitoring food preparation methods, serving sizes, and presentation of food• Monitoring suppliers to ensure they efficiently and effectively provided required goods and services

Sydney, Australia

• Contributing to the business plan, prior to restaurant development• Monitoring compliance with health and safety regulations regarding food preparation, and service• Establishing and growing relationships with suppliers• Menu and recipe development, aligned to business objectives and profit margins, based on anticipated number of guests, nutritional value, palatability, popularity, and costs• Staff management including rostering, assigning staff duties, and establishing customer service standards• Monitoring budgets and staffing costs, reviewing financial transactions, and authorizing expenditure• Inventory management: ordering, stock control, purchasing equipment and supplies as required• Reviewing financial statements and sales reports to measure productivity and return on investment

Sydney, Australia

• Developing new recipes/blends of coffee and logging roaster profiles• Maintaining diligent roast records and processes, plus quality assurance documentation• Coordinating with product dispatch transfer to supply roasted coffee as needed• Directing activities concerned with the production, pricing, sales and distribution of products• Ensuring implementation of Occupational Health and Safety policies and best practice

Sydney, Australia

• Production roasting for the retail and wholesale network• Working with the F&B leadership team on testing new equipment, methods, and training• Generating revenue by attracting new customers and defining new and expanded services and products• Maintaining inventories by replenishing supplies and equipment and keeping inventory records• Troubleshooting operational issues and performing preventative maintenance

Listen Like A Leader

This immersive leadership course focused on: • Embodying the organization’s vision and values • Navigating change and remaining resilient.

Bachelor Of Arts In Hospitality Management

This credential was granted based on qualifying employment experience and training. The responsibilities over a period of fourteen years.

Certificate Iv Design (Graphic Design)

An integrated learning experience incorporating various facets of graphic design, including elements and principles, theory and history.