• Perform and support Investment Manager back and middle office functions from trade capture through settlement and reporting• Instruct Brokers and Custodians on settlement of option premiums, adjusting trade prices, size, fees ect.• Reconcile options and futures trades, positions, collateral levels and cash settlements, reporting timely resolutions directly to NT Investment Operations Outsourcing client• Provide active collateral management monitoring collateral and instructing pledges/releases to ensure portfolios are properly collateralized managing fixed income, equity and cash collateral• Monitor currency levels and instruct FX trades to ensure portfolios are properly funded to facilitate trading across multiple markets and currencies• Work on bank-wide projects including client onboarding, documentation and systems testing/integration

• Reconciled client trades, positions, variation margin, currency balances, account OTE and collateral levels• Verified and facilitated cash variation margin movements between NT and clearing brokers• Transitioned all new custody clients’ futures portfolios into bank reporting systems• Developed and delivered client-focused customized solutions for custody reconciliation needs

• Provided customer support including margining analysis and technical troubleshooting• Communicated with traders to reconcile margin account transfers and explain SPAN methodology• Updated and analyzed data to support new products and risk systems implementation and testing efforts• Conducted SPAN software demos for clients to explain technical implementation and analytical tools

Associate Editor : 4/10 – 11/10• Analyzed consumer data to identify metrics for a consumer guided quality management system• Communicated directly with clients to determine operational documentation needs and specifications• Wrote Standard Operating Procedures to help clients meet FDA regulations and achieve ISO certification• Evaluated manufacturing and laboratory processes to help streamline operations and controls systems Assistant to Editor: 11/09 – 04/10• Updated data for information migration and transition to new templates• Edited documents to maximize end-user readability and ease of use