Platform Ops Lead
Current
Nov 2023 - Present
AeroLeads people directory · profile
Ian Scott Email & Phone Number
Platform Ops Lead
at
FreedomPay
1 work email found
@chase.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 86%
Current company
Role
Platform Ops Lead
Location
Phoenix, Arizona, United States
Company size
Who is Ian Scott? Overview
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Quick answer
Ian Scott is listed as Platform Ops Lead at FreedomPay, a company with 215 employees, based in Phoenix, Arizona, United States. AeroLeads shows a work email signal at chase.com and a matched LinkedIn profile for Ian Scott.
Ian Scott previously worked as Application Support Engineer at Chase and Application Operations Manager at Chase. Ian Scott holds Computer Science from Phoenix College.
Company email context
Email format at FreedomPay
This section adds company-level context without repeating Ian Scott's masked contact details.
{first}.{last}@chase.com
86% confidence
AeroLeads found 1 current-domain work email signal for Ian Scott. Compare company email patterns before reaching out.
Profile bio
About Ian Scott
Ianscott404@gmail.com - With over 10 years of experience in the payment industry, I am an Application Support Engineer. I am an AWS Certified Cloud Practitioner, proficient in Datadog, Splunk, Service Now, and AWS tools.My mission is to provide timely and effective solutions to application issues, collaborating with the application development team and the customer service team. I also create and maintain technical documentation, write reports, and provide feedback and recommendations. I am passionate about learning, innovation, quality, and customer satisfaction.
Current workplace
Ian Scott's current company
Company context helps verify the profile and gives searchers a useful next step.
Freedompay
5 roles
Ian Scott work experience
A career timeline built from the work history available for this profile.
Application Support Engineer
As an applications support engineer for Chase, I monitored issues for the Orbital, Universal Payments Gateway, and Helix payment systems. Utilizing Datadog, Splunk, Service Now, and AWS, I would determine where the problem was, whether it was operating to Spec, and what changes needed to be made. I would then send that data along to the application.
Nov 2022 - Sep 2023
Application Operations Manager
I managed my team of 7+ specialists, creating documentation, giving performance reviews, collecting data on performance, performing call evaluations, and also performed a customer service role. I had to work on scheduling for specialists, coaching and mentoring, as well as keeping a database of performance issues. As this was a technical role, I also.
Sep 2017 - Nov 2022
Application Escalation Specialist Iv
I was a mentor and second level support for specialists within Chase's APS (Advanced Product Support) Team. I handled escalated customer service issues, provided coaching and mentoring to level 1 agents. As well as wrote technical documentation for my role. As well as identify technology breaks, troubleshoot, and escalate.Functioned outstandingly as a.
Mar 2012 - Sep 2017
Technical Support Engineer
Conducted workflow analysis in user areas, quality control, problem, and change management, and proactively contributed tosystem upgrade projects. Provided daily customer support while delivering exceptional technical support and providing solutions to all customer and employee inquiries and complaints. Built sustainable relationships and trust with.
Jan 2007 - Jan 2012
Team & coworkers
Colleagues at FreedomPay
Other employees you can reach at freedompay.com. View company contacts for 215 employees →
CB
Conor Brady
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
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JM
Jennifer Majtan
Colleague at Freedompay
Greater Philadelphia, United States
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KF
Kimberly Fowler
Colleague at Freedompay
Haverford, Pennsylvania, United States, United States
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AD
Angie Diguiseppe
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
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LW
Lindsay Wood
Colleague at Freedompay
Moorestown, New Jersey, United States, United States
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DH
Daniel Higginbottom
Colleague at Freedompay
Bolton, England, United Kingdom, United Kingdom
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DK
Daniel Krall
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
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NH
Navneet Hegde
Colleague at Freedompay
Greater Philadelphia, United States
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TB
Taylor Beasley
Colleague at Freedompay
Santa Rosa, California, United States, United States
View →
EH
Emily Higginson
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
View →
Conor Brady
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
View →
JM
Jennifer Majtan
Colleague at Freedompay
Greater Philadelphia, United States
View →
KF
Kimberly Fowler
Colleague at Freedompay
Haverford, Pennsylvania, United States, United States
View →
AD
Angie Diguiseppe
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
View →
LW
Lindsay Wood
Colleague at Freedompay
Moorestown, New Jersey, United States, United States
View →
DH
Daniel Higginbottom
Colleague at Freedompay
Bolton, England, United Kingdom, United Kingdom
View →
DK
Daniel Krall
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
View →
NH
Navneet Hegde
Colleague at Freedompay
Greater Philadelphia, United States
View →
TB
Taylor Beasley
Colleague at Freedompay
Santa Rosa, California, United States, United States
View →
EH
Emily Higginson
Colleague at Freedompay
Philadelphia, Pennsylvania, United States, United States
View →
1 education record
Ian Scott education
FAQ
Frequently asked questions about Ian Scott
Quick answers generated from the profile data available on this page.
What company does Ian Scott work for?
Ian Scott works for FreedomPay.
What is Ian Scott's role at FreedomPay?
Ian Scott is listed as Platform Ops Lead at FreedomPay.
What is Ian Scott's email address?
AeroLeads has found 1 work email signal at @chase.com for Ian Scott at FreedomPay.
Where is Ian Scott based?
Ian Scott is based in Phoenix, Arizona, United States while working with FreedomPay.
What companies has Ian Scott worked for?
Ian Scott has worked for Freedompay, Chase, and Sparklight.
Who are Ian Scott's colleagues at FreedomPay?
Ian Scott's colleagues at FreedomPay include Conor Brady, Jennifer Majtan, Kimberly Fowler, Angie Diguiseppe, and Lindsay Wood.
How can I contact Ian Scott?
You can use AeroLeads to view verified contact signals for Ian Scott at FreedomPay, including work email, phone, and LinkedIn data when available.
What schools did Ian Scott attend?
Ian Scott holds Computer Science from Phoenix College.
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