Ian Sheppard Email and Phone Number
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A highly accomplished Global Supply Chain, Logistics & Operations Director, with 20+ years’ experience of shaping long-term strategy and delivering efficient solutions across Retail, FMCG, eCommerce Fulfilment, General Merchandise, Logistics, and Supply Chain sectors.A track record of success in mobilising operations, modernising facilities, improving performance and productivity, maximising operational efficiency and reducing cost, ensuring H&S compliance.Pragmatically drives continuous improvement, with ability to leverage a wide network of industry contacts, delivering innovation and improved KPIs. Builds trusted relationships with customers, suppliers and unions. Skills in managing logistics including 3PL/4PL transport and freight forwarding providers, warehousing, materials handling, order fulfillment, demand and supply planning; tender management and procurement.Maximises overall operational efficiency by leveraging well-rounded commercial acumen, an excellent understanding of software, ERP and WMS systems, and a proven ability to integrate S&OP processes. ➤ Specialities: Operational Business Improvement, Change Management, Business Development, Solutions Design, Supply Chain Optimisation, 3PL, 4PL, Transport Network Re-engineering, Project Management.
Penguin Random House Uk
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Operations Director UkPenguin Random House Uk 2021 - PresentLondon, London, GbResponsible for leading a 24/7 distribution business, overseeing warehouse and logistics activity across e-fulfilment, retail and wholesale based in Frating (Penguin books) & Grantham (3rd party client publisher books), including off-site storage, inbound & outbound activity. ➤ Championed delivery of a continuous improvement programme, leading business change agenda, ensuring business continuity, overcoming supply chain challenges caused by BREXIT & Covid-19.➤ Led the warehouse extension , automation and WMS selection programme, including reengineering processes to underpin the annual dispatching of 100m books to over 168 countries globally.➤ Structured and implemented improved management of inbound ocean container movements, rapidly resolving severe backlog due to supply chain challenges in Asia, vessel space & arrival port congestion.➤ Successfully implemented a stock management programme, including the creation of forecasting tools and promoting collaboration across purchasing, production, sales and operations.➤ Implemented new £1.8m outbound conveyor and sortation, with a reduced FTE cost by over 35%+, introducing automated processes to move & sort products and transform efficiency & output.
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Founder – Director Uk & EuropePrinted Leaves Ltd 2020 - 2021Printed Leaves Ltd”, an e-fulfilment business selling books globally through marketplace platforms such as Amazon and eBay. Founding Director, directing all strategic and operational aspects including defining organisational and pricing strategy, as well as managing planning, operational and financial processes.➤ Built and implemented real time availability data exchange with suppliers and created a pricing algorithm that maintains competitiveness, levereging expert knowledge of marketplaces.➤ Constructed an ERP system, and introduced software to manage and automate activity relating to daily sales and warehouse processes, review of pricing and stock, and to exchange data with suppliers.➤ Successfully took the business through an ambitious growth trajectory, from zero to 250k stock-keeping units (SKUs) based on a just-in-time, zero-inventory model.
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Global Logistics DirectorNisbets 2018 - 2020Avonmouth, GbResponsible for all aspects of global logistics, distribution, supply chain, in-bound and out-bound warehouse and transport operations across UK, Europe, Ireland, Australia and New Zealand.➤ Oversaw the delivery of global supply chain strategy to meet current and future trading requirements, including logistics, transport and warehouse strategy for the UK, EU and Australasia ➤ Redesigned processes and championed automation, including standardisation of WMS and introduction of a LEAN culture. Improved H&S processes, facilities management and HR protocols.➤ Project-managed built of new warehouse operations in New Zealand, and led (from concept through design and implementation) a new-build warehouse in the Netherlands to service all of Europe.➤ Introduced KPI reporting and leveraged a LEAN approach, delivering operational savings of 20%+; extending operational cut-off time and enhancing parcel deliveries OTIF to 99.98% on time next day.➤ Led roll-out of quality management standards including ISO 14001, 50001, 9001 and 45001. -
Group Supply Chain DirectorBertram Group 2014 - 2018Norwich, England, GbResponsible for all aspects of global supply chain leadership within the Bertram Group, with a full remit for introducing measurable global supply chain processes, improving overall performance.➤ Delivered an e-commerce fulfilment solution and positioned the operation to manage growth for in-house on-line retail business and act as a 3PL for leading on-line and High Street retailers. ➤ Oversaw the logistics operation, including managing out-bound B2B and B2C transport, roll-out of a new CRM system, improving visibility and enabling sound decision making throughout the supply chain.➤ Re-designed e-fulfilment operations based on removal of capacity constraints in warehouse process, and automated e-fulfilment via the implementation of a machine packing 2000 books per hour.➤ Led the introduction of measurable global supply chain processes, improving stock availability from 78% to 98%, with first fulfilment improved to 97%, and stock-turn from 5.7 to 7.9.➤ Achieved success, delivered 30%+ year-on-year growth and reduced operational costs by 20%+. -
Director Logistics – Head Of Supply Chain ManagementMetro/Makro Cash And Carry 2013 - Aug 2014Duesseldorf, DeResponsible for leading business operations, with full remit for logistics and supply chain management, championing the redesign and implementation of Metro Austria’s supply chain strategy.➤ Reviewed and overhauled an under-performing central warehouse logistics business, transforming picking accuracy, on-time delivery, inventory and warehouse management, realising €1.1m savings p.a.➤ Determined a new S&OP process and automated a planning and forecasting store ordering, improving central warehouse stock level and stock availability from 93% to 98.5% in 4 months.➤ Oversaw the establishment and smooth operational running of a new warehouse, improving service by shifting supplier performance management away from penalties to the use of targets.➤ Redesigned order, communication and supply chain processes in fresh and ultra-fresh products, achieving a 3-day improvement from harvest to shelf, thus lengthening product life in store & freshness. -
Global Head Of Corporate Supply Chain ManagementMetro/Makro Cash And Carry 2011 - 2013Duesseldorf, DePromoted to direct all aspects of end-to-end global supply chain performance across 30 countries managing a logistics budget of €1bn and a team of Regional and Country Supply Chain Managers.➤ Delivered a global inventory reduction programme, realising savings of €900m capital stock value.➤ Optimised shelf availability, stock level management and operational service delivery via introduction of an innovative platform to facilitate automated planning and store ordering forecasting.➤ Led the development of cross-functional teams to underpin implementation of LEAN processes, enhancing internal and external IT systems, and procurement and merchandising processes.
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Head Of Regional Supply Chain Management – Central Eastern EuropeMetro/Makro Cash And Carry 2009 - 2011Duesseldorf, DeResponsible for delivering a supply chain strategy across all CEE countries to grow country supply chain maturity, as well as achieve EBIT targets by improving customer service levels, cost and stock. ➤ Full remit for the development of country supply chain managers by conducting global selection processes, facilitating a development centre, delivering technical training, coaching and mentoring.➤ Improved indirect flow to stores and shelf availability by aligning direction with branded suppliers. Realised total supply chain savings of €25.9m over the period of 2010 to 2011.
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Group Supply Chain DirectorBrantano 2008 - 2009Leon, Guanajuato, Mx -
Business Development Director EmeaDhl Supply Chain 2004 - 2006Bonn, De -
Product Head – Managed SolutionsGist - Transforming Supply Chains 1995 - 2004Chineham, Basingstoke, Gb
Ian Sheppard Skills
Ian Sheppard Education Details
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University Of WarwickGeography
Frequently Asked Questions about Ian Sheppard
What company does Ian Sheppard work for?
Ian Sheppard works for Penguin Random House Uk
What is Ian Sheppard's role at the current company?
Ian Sheppard's current role is Supply Chain, Logistics & Procurement Director | Assuring Excellence in Operations and Professional Services Delivery.
What is Ian Sheppard's email address?
Ian Sheppard's email address is ia****@****net.com
What schools did Ian Sheppard attend?
Ian Sheppard attended University Of Warwick.
What skills is Ian Sheppard known for?
Ian Sheppard has skills like Supply Chain, Supply Chain Management, Supply Chain Optimization, Logistics, Warehousing, Logistics Management, Operations Management, Transportation Management, Warehouse Management Systems, Warehouse Operations, 3pl, Supply Chain Operations.
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