Ian Spanswick Email and Phone Number
alpharetta, georgia, united states
Ian Spanswick's Location
London, England, United Kingdom, United Kingdom
Ian Spanswick's Contact Details
Ian Spanswick work email
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Ian Spanswick personal email
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Ian Spanswick phone numbers
About Ian Spanswick
Senior Vice President Professional Services for LexisNexis Risk Solutions, leading the Global team in all aspects of pre-sales, delivery through to account management for diverse range of businesses from Financial Services, Telecoms, e-Commerce and Travel. Experienced and well regarded speaker at Fraud and Identity Conferences worldwide.
Ian Spanswick's Current Company Details
Lexisnexis Risk Solutions
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SVP Global Professional Services at LexisNexis Risk Solutions
alpharetta, georgia, united states
- Employees:
- 3531
Ian Spanswick Work Experience Details
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Svp Global Risk Professional ServicesLexisnexis Risk Solutions Jun 2019 - PresentLondon, United Kingdom
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Vice President - Professional Services - EmeaThreatmetrix - A Lexisnexis Risk Solutions Company Jul 2017 - PresentLondon, United KingdomExperienced professional in Identity and Fraud, currently leading the EMEA Professional Services Team for ThreatMetrix, A LexisNexis® Risk Solutions CompanyThreatMetrix®, A LexisNexis® Risk Solutions Company, empowers the global economy to grow profitably and securely without compromise. With deep insight into 1.4 billion anonymized digital identities, ThreatMetrix ID™ delivers the intelligence behind 110 million daily authentication and trust decisions, to differentiate legitimate customers from fraudsters in real time.ThreatMetrix is recognized as the sole Leader in the 2017 Forrester WaveTM for risk-based authentication. Learn more at www.threatmetrix.com.
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Director, Customer Engagement - EmeaThreatmetrix Aug 2016 - Jul 2017London, United KingdomAs Director of Customer Engagement, balanced the needs to service both existing customers from an account management perspective and also engage in solution consulting for major clients in Financial Services, E-Commerce, Gaming and Travel across EMEA and APAC. Well regarded speaker at Identity and Fraud conferences and trade shows. -
Senior Manager - Digital Application FraudLloyds Banking Group Oct 2014 - Jul 2016Leeds, United KingdomResponsible for Digital Application Fraud Controls and Strategy, specialising in Identification and Third Party Fraud prevention. Leading the Application Fraud approach on mobile and online channels, influencing transformation projects for Personal Current Accounts, Credit Cards, Loans and Savings. Project Delivery includes introducing Device ID capture at point of application for all Retail Banking products.Migration from Experian's Hunter product to Synectics SIRA system and subsequent project to transform real time systems.Core member of eID&V Steering within Lloyds Bank, influencing strategy, evaluating new systems/approached and linking to new projects such as Payment Account Directive that are stretching the capabilities of traditional bureau identification and requiring more innovative solutions. -
Fraud Analytics ManagerLloyds Banking Group Oct 2010 - Oct 2014Leeds, United Kingdom• Management of key stakeholders in the business from Credit Risk to wider Product Areas• Performance management and career development• Protecting Credit Decisioning through thorough change impact assessing• Project delivery including Fraud controls for 7 Day Switcher and SIRA Fraud System• Risk profiling including control identification and mitigation• Liaising with Operations team to ensure that change is implemented without incident• Support the Analytical function in the team to exceed targets for Fraud prevention
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Collections And Recoveries Project ManagerLloyds Banking Group Nov 2009 - Oct 2010Leeds, United Kingdom• Successful delivery of projects from the portfolio, key projects delivered this year include Dialler Upgrade and Interest Only Pilot, both important and challenging projects to the Mortgage Collection & Recoveries Business• Managing a wide network of key stakeholders across the business• Line and career management• Member of Management Team, responsible for forecasting and prioritising workloads• Adherence to Project Management standards as set by Lloyds Banking Group including project risk management and processes defined by Change Management Approach process
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It Service ManagerLloyds Banking Group Mar 2007 - Oct 2009Leeds, United Kingdom• Ownership for analysis and resolution of all Problems in Telephony Business area• Accountable for Change Management Gateway for all changes that impact the business platform• Definition of Processes for Service team to ensure ITIL methodologies used, precursor to roll-out of ITIL training to team• Resource management of multi-skilled service team (10 onshore and 4 offshore colleagues)Career and Performance management of Business and Service Analysts within the team• Mentor for Knowledge Management and delivery of SharePoint solution to enhance collaboration• Ownership of IT Platform Risk Log• Delivery of projects inline with Project Management processes and standards• Accountable for management of offshore engagement, performance and tracking budgets• Delivery of service improvements to reduce problem and incident numbers that impact business platform• Accountable for governance of in-flight projects to ensure that process and standards are followed to minimise the impact when project is implemented and successfully transitioned into service team
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Professional Services ManagerElectronic Payment Systems Ag 2002 - 2007LeedsProfessional Service Manager for the UK based Professional Services (PS) Team, responsible for the management and delivery of all EPS projects in UK and Ireland and career management of the PS team. Responsible for client management of Irish customer and co-responsible for managing sales cycle and agreeing contracts for future work. Responsible for developing partnerships with hardware vendors to assist in selection and sizing for customer projects. Part time role for facilities management of the Leeds office, liaising with landlord, managing agents and solicitors in preparation of lease documentation and preparation of annual budgets.Responsible for analysis (from pre-sales to all stages within life project life cycle) on a number of projects, successfully capturing requirements to ensure high customer satisfaction and acceptancePreviously been responsible for resource management in Leeds, coordinating the development time efficiently to meet all project goals as well as planning the resource needs for new projects.Project delivery in UK, Ireland, Germany and Sweden.
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Senior Business AnalystCitria Ltd Mar 2001 - Oct 2001Leeds, United KingdomAs a Senior Business Analyst, I was responsible for developing solutions for clients that exceeded their expectations. Working closely with Technical Consultants, focused on building viable, compelling propositions for clients that justify their investment in technologies for e-business. Having initiated a project, the main goals were to understand the fundamental business proposition and to suggest and prioritise solution components. Broad experience of software development and extensive knowledge of the Internet and emerging technologies was essential.Project delivery in London, Leeds and Paris.
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Implementation ConsultantPancredit Systems Ltd Sep 1998 - Feb 2001Leeds, United KingdomLead Consultant, involving initiating projects with new clients, delivering workshops to assist the clients to understand key processes while capturing their specific requirements. Responsible for liaising with development staff to ensure that functional designs match customer requirements and exceed expectations. I have also managed several internal projects including researching new markets and delivery channels, producing board level business plans detailing the market, the technologies, competitor analysis and a full cost breakdown.Project Delivery in UK, New Zealand, Czech Republic and Chile.
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ConsultantIcl Financial Svc Oct 1995 - Sep 1998London, United KingdomRecruited onto a fast track Consultancy program with a structured development program, responsibilities included building client relationships to successfully analyse requirements, produce specification documents to present and achieve sign-off. Full time on customer site in small project teams dedicated to meeting project deadlines and insuring customer satisfaction.Project delivery for Lloyds TSB, AA Financial Services and Portman Building Society.
Ian Spanswick Skills
Stakeholder Management
Financial Services
Banking
Strategy
Risk Management
Fraud
Project Delivery
Project Management
Fraud Detection
Analytics
Change Management
Financial Risk
Business Analysis
Digital Strategy
Management
Fraud Prevention
Multi Factor Authentication
Id&v
Identity Theft
Foundation Certificate In It Service Management
Retail Banking
Credit Cards
Business Process Improvement
Leadership
Consulting
Professional Services
Pre Sales
Software As A Service
Ian Spanswick Education Details
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Strategic Management, Economic, Risk Management -
City Of London Freeman'S School -
Downsend School
Frequently Asked Questions about Ian Spanswick
What company does Ian Spanswick work for?
Ian Spanswick works for Lexisnexis Risk Solutions
What is Ian Spanswick's role at the current company?
Ian Spanswick's current role is SVP Global Professional Services at LexisNexis Risk Solutions.
What is Ian Spanswick's email address?
Ian Spanswick's email address is ia****@****cks.com
What is Ian Spanswick's direct phone number?
Ian Spanswick's direct phone number is +140820*****
What schools did Ian Spanswick attend?
Ian Spanswick attended Bournemouth University, City Of London Freeman's School, Downsend School.
What skills is Ian Spanswick known for?
Ian Spanswick has skills like Stakeholder Management, Financial Services, Banking, Strategy, Risk Management, Fraud, Project Delivery, Project Management, Fraud Detection, Analytics, Change Management, Financial Risk.
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