Ian Stocker Fcipd Email & Phone Number

Stockholm, Se

Providing strategic and operational leadership for the Global HR Operations team. Responsible for maximising the HR operations capability and ensuring effective HR delivery is provided at the highest standards to employees within the organisation.Leading the Global People Operations team to drive transformational change and enhance the customer service support through improved efficiencies. Providing solutions to enhance employee engagement which reduces administration and optimises processes. Leading a team of Regional HR Operations Directors in EMEA, Americas, APAC & China, delivering a centralised customer focused service and global payroll governance.

Brighton, Gb

Director for Global HR Operations with teams in the UK, North America, Australia, China and Singapore. Providing global HR transactional processing, payroll services, compensation and benefits processing and HR systems support.Supporting the employee lifecycle, providing operational activity globally, delivering standardisation and automation, to improve and increase employee engagement. Lead on the utilisation, development and integration of all HR related systems and technology. Owner of global HR Reporting activity, utilising system functionality and analytical silks to develop a value-add suite of people metrics to support leaders in running the business.

Brighton, Gb

Provide high quality leadership and manage an effective and efficient HR operations function. Delivering proactive and business focused HR Administration services and advice to the UK, Europe and North America.Extensive safer recruitment and on-boarding practices, reward & benefits management, HR data analysis and HRMI.Project lead for UK and Europe working with colleagues globally to successfully implement a CRM system to support Global HR Operations functions, improving workflow and streamlining processes.

London, Gb

A global health and employment services organisation, delivering disability and health support services to over a million people with just over 2000 members of staff. Working in partnership with the HR Director to provide leadership and direction on organisational policies, programmes and initiatives to support the business objectives. Led a team of regional HR Business Partners, providing proactive support to the business, working in partnership with senior management and the HR team to implement solutions on critical HR issues.Reviewed and compiled HR metrics to monitor performance and identify opportunities and risks. Achieved successful resolution to employee relation’s case management. HR lead for implementation of a new Performance Management System including development and implement of a competency framework. HR Project lead for organisational change, including recruitment, employee relation’s, system changes and contractual updates.

London, Gb

Responsible for managing the provision of high quality administrative and transactional processing HR Shared Service function, delivered continuous improvement initiatives and standardised efficient services through a team of HR professionals. Delivered timely and accurate advice to line managers and employees on all matters of employment law, policies and procedures. Provided robust and timely support to the business in the delivery of the HR lifecycle during set-up phase and on going, reducing wait times and implementing strong audit processes to focus on accuracy and meet with SOX compliance.Supported major organisational change projects, building the team expertise and expanding the support to other areas of the business. Led the development and performance of the HR Solutions team to align with growing business needs, complying with legal requirements and reflecting current HR best practice.

Lewes, East Sussex, Gb

Responsible for leading and developing a streamlined and cost effective corporate shared business services function, providing transactional processing, secretarial administration, customer helpdesk and management information services across a range of support functions, focusing on service delivery and process improvement. Lead, manage, coach and developed a team of approx. 140 staff, providing a service to approx. 5,500 staff, various external customers and recruitment candidates.Managed allocated budgets, ensuring effective financial control. Responsible for a revenue budget of £5.0M and capital budget of £100k. Procurement, evaluation and on-going Contract Management to value of £2.5M for services to Pension Administration and Payroll and the supply of temp staff via an agreed framework.Successfully implemented a co-located integrated and multi functional business centre to support HR transactional processing, employee relations, first level HR advice, organisational recruitment activity, finance purchase to pay processing and payroll functions, Executive Secretarial support and digital transcribing service. Provided a customer-focused service through stakeholder engagement and creation of service standards and SLA’s. Developed standardised and new approaches to the use of systems, intranet and management information and developed an internal “HR Online” web based system to support self-service. Managed various change management initiatives and processes across multi disciplines, involving union negotiations and staff consultation.

Lewes, East Sussex, Gb

Responsible for implementing and setting the direction of Force-wide transactional HR services and pooled HR services through the creation of a new centralised department. Redefining processes, creating self-service functionality and leading a team to provide a centralised customer focused service.Key Achievements:Successfully implemented and managed an HR Shared Service function including transactional processing, employee relations advice, payroll, recruitment and management information. Managed key stakeholder relationships to support local priorities are managed in line with Force strategic priorities. Developed a strategic HR plan to support the improvement of SAP as an integrated HR system. Lead, developed and managed a team of approximately 65 HR staff. Developed and delivered a comprehensive suite of management information that supports HR performance across the Force. Responsible for a budget of £1.2M.

Lewes, East Sussex, Gb

Responsible for the management and co-ordination of the local HR Function. Leading a team of HR professionals and servicing approx. 1500 members of staff. Setting the local HR plans in line with corporate and strategic direction.Managed all aspects of personnel policy and practice including the accountability for their implementation and application. Developed local personnel practices to ensure local performance is maximised. Directed and managed all local HR staff being specifically responsible for their performance and on-going development. Managed the overall local resourcing and establishment, including postings, recruitment and retention of staff. Maintained adequate staffing levels in line with agreed establishments. Effectively managed and supported all employee relations matters, providing advice and support in terms of organisational change and staff engagement activity.Supported and guided the command team on HR performance and risks to ensure the most effective decisions were made.

Lewes, East Sussex, Gb

Responsible for the development and implementation of a positive action plan for the recruitment of Police Officers and Police Staff from under represented groups.Developed and executed a positive action recruitment plan in line with the strategic direction set by the Force. Remained the focal point on all positive action recruitment issues, providing advice and guidance as necessary and co-ordinate the actions of departments and divisions in relation to positive action outputs.Developed a communication plan and coordinated media coverage and advertising that supported positive action. Represented the Force at public meetings, internal meetings and recruitment events.

Lewes, East Sussex, Gb

Responsible for the development, implementation and training of a new electronic appraisal system, writing supporting policy and training plans to support employee performance management, and development.Successfully delivered a force wide electronic appraisal system integrated with the National Competency Framework of core responsibilities, activities and behaviours. Developed supporting policy, communication and training documentation. Developed a fully integrated and streamlined solution, which improved individual performance management processing through ease of use and access. Delivered training to line manager’s prior to launch with both soft skills and IT skills. Worked with the training department to create e-Learning package for all staff.

Wayne, Pa, Us

Responsible for generalist HR duties, training and development support and sales presentations. Provided full support to general HR function including, recruitment, execution of individually tailored induction plans, creation and formation of polices/procedures with staff consultation, disciplinary procedures and negotiation techniques, employee relations issues and managing a team of staff.Provided general learning and development Support including, design and maintenance of training courses and course materials, delivery of classroom courses, one-to-one coaching and workshops, training needs analysis for internal staff, maintenance, monitoring and evaluation of staff skills database.