Ian Stone Email & Phone Number

Kansas City, Mo, Us

- Supported enterprise clients in use of Engage app, Insights dashboards, retailer portal, and our mobile app, Corner Rewards- Partnered with data platform, product teams, marketing and sales units to execute signed agreements and drive value for enterprise clients- Collaborated with leadership team to scale account management and client success departments for enterprise clients by drafting SOPs for client onboarding and training, establishing best practices, creating… Show more - Supported enterprise clients in use of Engage app, Insights dashboards, retailer portal, and our mobile app, Corner Rewards- Partnered with data platform, product teams, marketing and sales units to execute signed agreements and drive value for enterprise clients- Collaborated with leadership team to scale account management and client success departments for enterprise clients by drafting SOPs for client onboarding and training, establishing best practices, creating performance benchmarks, designing QBR templates and hosting webinars- Worked with business intelligence and data platform teams to engineer custom Insights dashboards and reporting tools for clients to analyze information and make strategic, data-driven decisions- Employed information from custom reporting tools to ideate, deploy and track various channel marketing programs for clients such as lead generation, sales funnels, loyalty and rewards programs, retailer rebates, and consumer facing promotions- Provided quality service to enterprise client base through proactive communications and account management for national and international CPG brands such as Hershey, 5 Hour Energy, ZOA, Molson-Coors, Four Loko, Japan Tobacco International (JTI), Pepsi, and more- Recognized with Battalion Award for achievement of contract expansions (upsell + cross-sells) and successful renewals of struggling and previously stagnant accounts during first year of employment Show less

- Administered client onboarding and training for enterprise accounts, serving as key point of contact for customer support to drive satisfaction and retention- Collaborated with clients through program launch, bug fixes, and calibration to optimize features for business needs- Partnered with research teams to develop reports and run analyses to uncover actionable insights for clients and drive value for their business- Worked with engineering team to create AI case… Show more - Administered client onboarding and training for enterprise accounts, serving as key point of contact for customer support to drive satisfaction and retention- Collaborated with clients through program launch, bug fixes, and calibration to optimize features for business needs- Partnered with research teams to develop reports and run analyses to uncover actionable insights for clients and drive value for their business- Worked with engineering team to create AI case generation tool for client, which scrubbed CX response data and then notified client leadership of service or standard alerts in real time Show less

Kansas City, Missouri Area

- Produced digital marketing programs for hundreds of client accounts in over 30 different markets around the United States- Monitored client marketing by reviewing performance data, ROI, and consumer engagement to identify areas of improvement in SEO, SEM, and social media strategy- Completed billing and expanded accounts through upselling and cross-selling to drive profits- Generated new business through follow-up on sales leads, networking, and prospecting in new… Show more - Produced digital marketing programs for hundreds of client accounts in over 30 different markets around the United States- Monitored client marketing by reviewing performance data, ROI, and consumer engagement to identify areas of improvement in SEO, SEM, and social media strategy- Completed billing and expanded accounts through upselling and cross-selling to drive profits- Generated new business through follow-up on sales leads, networking, and prospecting in new markets- Achieved 183% to revenue goal during last quarter of tenure through proactive account management and effective consultative selling Show less

- Spearheaded various omni-channel marketing initiatives for restaurant franchise with 80+ sites across the US- Captured market data and researched consumer trends to create custom regional marketing strategies which followed corporate branding standards- Facilitated digital marketing campaigns, field initiatives, sponsorships, corporate partner agreements, as well as special events to drive company growth, with 20% average increase in revenue average across each site-… Show more - Spearheaded various omni-channel marketing initiatives for restaurant franchise with 80+ sites across the US- Captured market data and researched consumer trends to create custom regional marketing strategies which followed corporate branding standards- Facilitated digital marketing campaigns, field initiatives, sponsorships, corporate partner agreements, as well as special events to drive company growth, with 20% average increase in revenue average across each site- Assisted with ideation and production of national re-brand commercial featuring Patrick Mahomes right after he signed with the Kansas City Chiefs Show less

- Main point of contact for corporate partners, sponsors, donors, and regional SMBs to execute advertising and sponsorship agreements- Supported planning of fundraising events by overseeing vendor relations, entertainment, volunteers, marketing, and logistics- Developed omni-channel marketing campaigns and successfully sold advertising packages for print and digital publication