Ian Suarez-Mitchell Email & Phone Number

San Diego, Ca, Us

San Diego, California, United States

Lead Comprehensive Analytics Support: Spearhead advanced analytics initiatives across marketing, stores, and merchandising at Guitar Center, enhancing performance visualization and enabling data-driven decision-making.Drive Actionable Insights: Conduct exploratory analysis to uncover actionable insights, supporting strategic initiatives and fostering a culture of continuous improvement.Primary Analytics Partner: Serve as the principal liaison between business units and the broader data organization, ensuring all business questions and innovative ideas are rigorously analyzed for actionable conclusions.Promote Analytical Excellence: Champion the integration of analytics into business processes, elevating the organization's capability to leverage data for competitive advantage.

San Diego, California, United States

Lead Scientist in implementing Enterprise Generative AI strategy using Azure OpenAI and OpenAI GPT Enterprise. Supervised and mentored a team of junior data scientists, effectively guiding them through various projects spanning Supply Chain, eCommerce, Merchandising, and Marketing domains.Demonstrated expertise in developing financial models for merchandising and supply initiatives, leveraging Tableau Dashboards for enterprise-wide data visualization and insights.Managed over 65 transformation initiatives across multiple business units, resulting in a remarkable positive EBITDA impact in the millions. Utilized advanced Python libraries to create robust forecast models for demand and sales planning while implementing predictive models for various initiatives.

San Diego, California, United States

Played a vital role as a founding member of the Data Science & Analytics division, contributing to establishing and growing the team's capabilities.Led the evaluation and selection of 3rd Party Vendors for various Enterprise ML strategies, enabling the successful implementation of projects such as Speech Analytics, Text Analytics, predictive Personalization, and anomaly detection.Provided deep-dive analytics and internal consulting support to multiple business units, including eCommerce, Marketing, Supply Chain, B2B, Merchandising, Services (Lessons, Rentals), and Retail Brick & Mortar, driving data-driven insights and decision-making.

Salt Lake City, Utah, United States

Successfully led and managed a team of Data Analysts, overseeing the delivery of production reports, conducting business reviews, and performing various data analyses to support critical decision-making processes.Demonstrated expertise in designing and implementing budget models, sales commission models, and other analytical solutions aligned with business requirements, contributing to improved financial insights and operational efficiency.

Salt Lake City, Utah, United States

Created and maintained reporting databases, ensuring performance and integrityDeveloped custom reports for all levels of the business, analyzed data for actionable solutions, and managed ticketing process

Salt Lake City, Ut

Partner with the Store Manager and other members of the management team to achieve EBITDA, sales, and margin goalsEnsure proper staffing levels within the department. Hire and train the Store Associates.Shipping and receiving of gear and other store related itemsWarehouse organization and stocking and Maintenance of the facilityLoss prevention and safety, inventory management, cash management, and business reportingConduct standardized pricing and inventory audits on a weekly basis, ensuring product is merchandised to company standards

Salt Lake City, Utah, United States

- Managed up to 20 sales associates directly, overseeing the daily operations of the Contact Center and ensuring customer contacts were handled in a timely, efficient, and knowledgeable manner.- Provided coaching and development to associates through training initiatives and consistently exceeded key performance indicators (KPIs) such as Sales Goals, Conversion Rates, Outbound Call Volume, and other sales-related metrics. - Top Sales Revenue and Service Plan Attachments in the 2015 Fiscal Year- Developed reporting automation using VBA, reducing administrative workload by 25% and allowing focused attention on team development initiatives.

Draper, Ut

- Provided sales support and customer service to clients, addressing product inquiries, order management, troubleshooting, and financing options via multiple contact channels.- Managed and nurtured a portfolio of clients through web and phone orders, utilizing CRM platforms for client relations, sales activity, and outreach.- Drove sales performance by fostering relationships with new potential clients through daily outbound calls and maintaining high-quality service and call handling standards.

Salt Lake City, Utah, United States

Residential and commercial real estate investments and management.