Ian Swift is a Systems Consultant at Kcom. Colleagues describe him as "I've had the great pleasure of working with Ian as a customer of KCOM. He is a pure professional with great technical skill and a hard working attitude, an absolute asset to his organisation. He has the ability to solve technical problems at a very high level yet explain these to the laymen in simple terms. The customer service I’ve received from him is excellent and he always goes that extra mile to make things happen. I would have no hesitation in recommending his services to all." and "Ian goes out of his way to ensure that he provides the best service he can at the time you need it. He is technically competent, communicates well and reliable in delivery and follow-up. All-in-all he is the sort of engineer I would have no hesitation in employing myself or recommending to others for employment."