Ian T. Email & Phone Number

Brisbane City, Qld, Au

Australia

Set the strategic direction for the ANZ region with a clear ambition foraggressive growth▪ Identify, develop and leverage new business opportunities and investments▪ Set and establish strong management discipline frameworks to enable a highperforming team and ensure accountability▪ Drive and lead change management within the function by accessing,developing and implementing initiatives accordingly

Australia

Greater Brisbane Area

Brisbane, Qld, Australia

Operating across 4 Australian locations and with circa 70 staff, BSE Maritime Solutions provides high-quality in-water and out-of-water maintenance and repair services including haul out and dry dock, hull and structural repairs, protective coatings, engineering and fabrication, machinery maintenance, electrical and HVAC. Working closely with the MD and the advisory board, the chief purpose of the COO is to responsibly manage daily operations to enable timely delivery of the Strategic Growth Plan (to which the COO contributes), and to increase the value and viability of the business through strong relationships and effective people and resource management matched to stages of growth. Associated core role deliverables and achievements include (but are not limited to):► Working closely with the MD to agree on the mission, vision and values of the business, clearly communicating the purpose, direction and values to our employees, championing a culture based on the strive for operational excellence, accountability, HSE performance and shared values and behaviours, and aligning my actions and reactions to those values and attitudes ► Developed and implemented change management processes to support new business activities, OPEX and CAPEX budgeting, negotiation and management of contracts and agreements, financial analysis, forecasting, performance measures and metrics, and taking accountability for top and bottom line performance► Program Director for the development and implementation of the MBH infrastructure program, achieved an under-budget rollout on a condensed schedule, and oversaw all Program Office governance functions including risk management across finance, schedule, contracts, engineering and operational performance areas► Contract me via LinkedIn messaging for additional deliverables and achievements.

Brisbane, Qld

Employing circa 330 people across QLD, J&P Richardson is one of Australia’s longest established electrical contracting and engineering firms, and in 2016 the business was acquired by Vinci Energies (a global construction company). I worked closely with the board to ready the business for divestment whilst leading the enterprise, ensuring ethical operations, compliance with company policies and procedures, and delivering financial and board goals in-line with the Group strategy and corporate principles for the benefit of the business and its shareholders, customers and staff. Associated deliverables and achievements included (but were not limited to):► Led the enterprise through the bid and sale program in a period of dynamic activity and changing priorities, progressed the program through strategic planning, ensured the program was set up for long term success, and considered enterprise risk management, through life support, cost analysis, HR, budgeting, procurement and acquisition, stakeholder management, regulatory compliance, engineering development from requirements and standards selection in an evolving framework, configuration management, systems integration, change management, board reporting, HSE and corporate governance► Developed the strategy and PMO for corporate services structure and integrated the supporting business management systems into the new entity, and developed and implemented change management processes to support integration ► Developed the strategy for market development and supporting BD systems and processes, and promoted and developed new client relationships and formal strategic alliances ► Project Director for the development and implementation of the SAP/Codex solution, and achieved an under-budget rollout on a condensed schedule► Assessed engineering and commercial aspects of business investment opportunities ► NB: Significantly increased production within the manufacturing BU, as well as overall sales volume and EBIT.

Brisbane, Australia

Hastie Group was an international designer, installer and maintainer of mechanical (HVAC), electrical, hydraulics, fire and refrigeration services to the building and infrastructure sectors. As COO for the Australian Services BU’s, with a core remit of ensuring the achievement of customer satisfaction, commercial and market goals in-line with the business strategy, associated deliverables and achievements included (but were not limited to):►Held senior accountability for an operational network and associated maintenance personnel spanning +70 sites in Australia, ensuring operations ran safe and efficiently, that business systems were fit-for-purpose, that resources were managed properly and that services delivered met customer expectations, and worked collaboratively with functional managers to ensure effective leadership and overall profitability of the service units in-line with strategic plans► Turned the a key contract around by implementing an integrated system to analyze key data, structured the P&L responsibility for service contracts into the operating zones for supervisors and mechanics, and focused resources on the “poor” stores and the fault codes within each store, which resulted in improved margins and successful return to a profitable contract► Developed and delivered “Exceptional Customer Service” training modules and unique supply chain management processes that focused on effective interface management and positive performance measurements► Developed and implemented IT and supply chain strategies which significantly reduced supplier costs, including a tender process for HVAC suppliers to bid for our business on an exclusive basis► Redesigned the management structure, developed and implemented the business strategy and functional plans, and ensured results aligned with such strategies and plans► Led a shared services implementation project which centralized all key administrative and financial support services.

Brisbane, Qld

► Developed and drove market strategy, identified and brought together the key resources required to achieve commercial growth and ensure operational metrics were met, and diversified the HR, HSE and financial functions within the business► Developed, implemented and managed business improvement priorities and integrated business improvement strategies, as well as systems and processes across the business that significantly enhanced operational efficiency and effectiveness► Developed and implemented a cost reduction process, and ensured a continuous focus on cost reduction through effective procurement and debtor days management processes► Facilitated a high-performance culture in the Services business by ensuring employees had clear objectives and all the tools and support they needed to deliver value to customers, which resulted in increased margins ► Launched a new service stream onto the national market which resulted in significant increased market share ► Established a pricing policy and developed contract documentation for the business.

Brisbane, Qld

► Developed commercial strategy and operational direction for QLD, identified commercial targets, led the tender process by analyzing and advising on risks, insurances, commercial conditions and cash flow, and delivered financial expectations through the effective management of working trade capital, costs and margins ► Identified opportunities and implemented plans to reduce and eliminate non-value adding activity, and facilitated the review and development of account management plans, resulting in improved tendering and customer response processes► Mapped the core business processes and redesigned risk, compliance, OHS and HR management systems, and developed annual business plans and budgets to ensure ongoing competitiveness and growth of the business► Reduced call status from 5 to 1.8 days which released significant capital, and implemented a field mobility solution across all facilities► Developed and implemented guidelines on occupational rehabilitation, medical redeployment and reasonable adjustment► Rationalized the supplier base to significantly reduce cost of goods sold, and used contractors on a fixed price basis ► Managed heavy electrical and mechanical engineering projects for complex engineering platforms.

Orica Mining Services - Perth, Wa

Orica is the world’s largest manufacturer of commercial explosives and innovative blasting systems, and Orica Mining Services provides a wide range of products and blasting related services to the mining, quarrying and construction industries. Employed as Business Manager with a remit covering WA, NT and SA, core role deliverables and achievements included (but were not limited to): ► Developed the direction and sales strategy for the Mining Services division for Western Australia, Northern Territory and South Australia, identifying key commercial targets, leading tender processes by analyzing and advising on risks, insurances, commercial conditions and cash flow, and improved the service capabilities for open pit and underground mining, site maintenance, project management and construction services► Implemented process improvements and structural changes, removed blockages, tightened up financial forecasts and brought operational run rates into play, incepted changes to insourcing/outsourcing and contractor, and facilitated a cultural change with regards to for cost management► Identified opportunities to improve efficiencies in the areas of cost, resourcing, systems and procedures, and designed and implemented organizational design to meet the projections► Managed negotiations for new contract wins and renewals with BHP Billiton, Rio Tinto, Newmont Barrick, Alcoa and other mining, minerals processing, quarrying and construction companies with a strong focus on risk mitigation► Led the implementation of the Blast Based Services (a blast based mining process improvement solution) strategy including preferred alliances, target customers and business across WA, NT and SA► Established distribution channels for packaged product sales to provide further growth opportunities ► Incorporated all HSSE and operational disciplines into the WA, NT and SA regions► Significantly increased contract performance for a contract workforce of +100.

Orica Mining Services - Brisbane, Australia

► Provided leadership of for the commercial management and business development aspects of the Northern Region, ensuring financial and market goals were achieved in-line with Group Global Strategy, Corporate Deliver the Promise Principles, and all Orica operating policies and procedures ► Managed and developed the Design and Commercial teams to ensure they faced the customer to deliver a total service, and implemented improved commercial procedures and practices aligned to market segments and customer expectations► Implemented global market strategies and pricing policies, conducted price reviews and ensured feedback on their effectiveness and competitive response, and achieved significant revenue for the Northern Region► Worked closely with the Group Executive to deliver enterprise wide risk and governance frameworks, and designed and implemented contract compliance systems and audit programs for a large and complex matrix organization► Marketed new products by increasing product/service trials on competitor sites across the Northern Region, and led the application of technologies, products and services to provide effective solutions for clients and the Region► Ensured the business held the highest achievable quality and productivity in resourcing by ensuring planning and initiatives were linked to the achievement of business objectives and consistent with strategies► Improved response time to customer needs by working closely with Orica support areas such as supply chain, technical services, SHE, customer support and operations.

Sydney, Australia

► Provided operational leadership and management support to deliver sustainable fixed cost budget control and unplanned abnormal maintenance management requirements, and maximized operating margin and profitability through the safe and efficient delivery of contracted information/document management services► Optimized operational efficiencies for fixed and mobile plant and equipment and people resources, built and maintained dynamic medium and long-term facility capital sustenance, growth and SHE plans, and centralized mobile plant management to ensure orderly acquisitions, maintenance and disposals ► Championed quality accreditation of the Australian business to ISO 9002, implemented the OHS management system across all Australasian sites, and established workers compensation, WPR and common law claims management systems► Diversified the business by expanding into high value document destruction services for the banking and defense sectors► Developed a business acquisition criteria model, identified 2 targets, conducted due diligence and gained board approval ► Managed the delivery of major Australasian projects on-time, within budget and in-line with operational objectives► Implemented a centralized customer care model utilizing new technology systems and processes► Reduced overtime and costs via the implementation of an operation wide resourcing model► Secured long-term supply contracts with major clients to enhance the long-term profit base.

Sydney, Nsw

► Managed the ongoing development, project management, delivery and evaluation of all IT and communications services in-line with CHEP policies and procedures and governing legislation, advised Executive Directors and other Managers on the correct allocation of equipment, and assisted with procurement processes pertaining to IT&C equipment► Established and implemented an operational plan to deliver on Service Level Agreements (SLA’s), and developed an interactive framework to measure, evaluate and report on SLA’s► Planned and implemented continuous improvement strategies to achieve capital cost reduction targets, whilst maintaining excellence in customer service delivery standards► Implemented an integrated management information system for the business that streamlined business processes and improved overall productivity by >40% ► Negotiated improved 3rd party licensing arrangements and other service contracts which reduced spend by >12%.

Master Of Business Administration - Mba

Graduate Diploma Of Management, Commerce/Marketing

Graduate Certificate Ofbusiness Law, International Business, Trade & Tax Law

Graduate Certificate Management, Operations & Organisational Development