I am an accomplished Project Coordinator having managed fast paced, multi-disciplinary projects such the:-• Financial Inclusion Project at Changing Lives• Community Coaches programme at the East Durham Trust• South Tyneside Age Concern Energy Advice project • N Power Health Through Warmth scheme in Northumberland, North Tyneside and South TynesideI am a skilled and knowledgeable welfare benefits and housing advisor recently training a large group of volunteers at the East Durham Trust on welfare benefits in order to offer advice and guidance in the local community and I will be training internal staff in my current role in the near future. I am fully conversant with recent welfare reform such as Universal Credit and through my various roles within the voluntary sector have significant experience in working with external partners such as the DWP, Job Centre Plus, housing associations, MPs and local authorities in order to maximise clients benefits as well as helping to maintain and secure tenancies for customers who may be at risk of eviction. A skilled and confident communicator I have accumulated a wealth of experience dealing with a diverse range of clients who are often vulnerable and challenging in nature. I enjoy being part of a productive team environment and have contributed to the continued success of many different organisations throughout my career.Notable Areas of Expertise include:--------------------------------------------------• Office Administration • Communication & Professional Liaison • Leadership• Problem Solving • Staff Management / Training• PA Skills• Microsoft Office Applications• Business Acumen• Financial Management• Developing Business Relationships • Retail Sales • Preparing Reports • Presentations to Director Level • Quality AssurancePlease download my CVhttps://www.cv-service.org/cvxl2/admin/i/IanThorburn-eCV.pdf