1. Managed client accounts across multiple time zones in Africa, achieving a 25% sales growth using virtual CRM tools. Trained on Google Meet to lead remote sales presentations that resulted in 90% client retention.2. Analyzed and undersood customers IT projects in depth to be their Odoo sales expert.3. Identified potential future sales : increase customers' use of software by offering them the best package available from Odoo.4. Presented the product (new applications… Show more 1. Managed client accounts across multiple time zones in Africa, achieving a 25% sales growth using virtual CRM tools. Trained on Google Meet to lead remote sales presentations that resulted in 90% client retention.2. Analyzed and undersood customers IT projects in depth to be their Odoo sales expert.3. Identified potential future sales : increase customers' use of software by offering them the best package available from Odoo.4. Presented the product (new applications and features) and new versions to the end users.5. Negotiated contract renewals: From monthly to multi-year subscriptions. Show less

1. Identifying and Cultivating Leads: Spearhead the acquisition of new business opportunities by proactively identifying and engaging potential leads, driving growth and expanding market presence.2. Building and Maintaining Client Portfolios: Develop and sustain robust client portfolios, enhancing long-term relationships through exceptional service and ensuring high levels of client satisfaction and loyalty.3. Crafting Strategic Outreach: Design and implement innovative… Show more 1. Identifying and Cultivating Leads: Spearhead the acquisition of new business opportunities by proactively identifying and engaging potential leads, driving growth and expanding market presence.2. Building and Maintaining Client Portfolios: Develop and sustain robust client portfolios, enhancing long-term relationships through exceptional service and ensuring high levels of client satisfaction and loyalty.3. Crafting Strategic Outreach: Design and implement innovative strategies to target decision-makers, broadening market reach and increasing engagement through tailored, effective approaches.4. Managing Key Accounts: Oversee and nurture critical client accounts, delivering exceptional service to boost satisfaction and retention while addressing individual client needs.5. Staying Ahead of Industry Trends: Keep abreast of the latest trends and challenges in the transportation industry, leveraging this knowledge to tailor solutions that address specific pain points and drive success. Show less

1. Merchant Acquisition and Brand Onboarding: Lead initiatives for acquiring new merchants and onboarding brands, driving business expansion and fostering growth.2. Relationship Management: Cultivate and maintain strong, trust-based relationships with merchant accounts through proactive, transparent communication and collaboration.3. Strategic Price Negotiation: Excel in negotiating optimal pricing agreements, ensuring the best value for both the company and its merchant… Show more 1. Merchant Acquisition and Brand Onboarding: Lead initiatives for acquiring new merchants and onboarding brands, driving business expansion and fostering growth.2. Relationship Management: Cultivate and maintain strong, trust-based relationships with merchant accounts through proactive, transparent communication and collaboration.3. Strategic Price Negotiation: Excel in negotiating optimal pricing agreements, ensuring the best value for both the company and its merchant partners.4. Market Insights for Promotion: Provide the marketing team with insights on high-demand products, facilitating effective promotional strategies and boosting sales performance.5. Market Trend Analysis: Utilize Google Analytics and Trends to conduct in-depth market research, identifying emerging trends and opportunities to stay ahead of the competition.6. Sales and Quota Achievement: Consistently meet and exceed sales targets and manage team performance to achieve set quotas, driving overall sales success.7. Complaint Resolution: Address and resolve merchant complaints efficiently, offering timely solutions and alternatives while ensuring follow-up to guarantee complete satisfaction.8. Needs Assessment: Identify and assess merchant needs to deliver tailored solutions that enhance satisfaction and drive positive outcomes.9. Additional Responsibilities: Adapt to and take on various additional duties as assigned by the company, demonstrating flexibility and a proactive approach to supporting organizational goals. Show less

1. Client management: *Scheduling appointments and meeting existing customers to identify, qualify potential prospects and present current product offers.*Managing clients’ accounts. *Handling objections and client proposals 2. Brand Engagement: *Liaising between the company and customers for up-to date pricing, services and latest product release launches. 3. Customer Service: *Receiving calls, answering queries and following up on clients*Training:… Show more 1. Client management: *Scheduling appointments and meeting existing customers to identify, qualify potential prospects and present current product offers.*Managing clients’ accounts. *Handling objections and client proposals 2. Brand Engagement: *Liaising between the company and customers for up-to date pricing, services and latest product release launches. 3. Customer Service: *Receiving calls, answering queries and following up on clients*Training: User education and awareness on company products and service*Research: Data collection and research to develop and create new and innovative ideas for the company4. Strategy Management: *Driving and contributing to the generation of new ideas and thought leadership to fuel business growth with new and existing clients5. Revenue Growth * Responsible for driving the company objectives and goals through ensuring sales and revenues growth.* Identifying and qualifying prospective customers through research, networking and cold-calling.*Client retention. Show less

• Marketing Jumia products.• Sales.• Customer care services • Data collection